Seamlessdesk to Hornbill Service Manager
migration service

Extremely easy , no special know how or coding required. A complete Seamlessdesk to Hornbill Service Manager data migration tool.

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The best Seamlessdesk to Hornbill Service Manager tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just pick customer info you need to migrate and set off with the transition right away.
Simple transition process
No tech expertise needed. Just select what data will go to the new solution and observe the miracle happening.
Data structure maintenance
Move your help desk data in full to make certain that no ticket is missing critical customer service information.
Easy procedure

You don’t have to bother about coding or continuously control each piece of info moved.

Just attach both platforms, tick what you need to take to a new database and let the tool deal with the remainder.

Starting from the ticket requester to every comment author, your entire database will keep their initial connections intact.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will arrive how you expected.

Data safety is priority

You data is everything which is why we developed a method that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

You control the process

Manage your customer data with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a couple of clicks you will be able to pick what goes where, when it starts, and in what order.

Our software took customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer service first

Outside of producing great customer support services, we always strive to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to increase the general experience.


Why you should use Help Desk Migration to migrate data from Seamlessdesk to Hornbill Service Manager

Castle gates

Strong privacy of your data

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the records end up in the right places in Hornbill Service Manager.

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Retained relation between object and people

When migrating your records from Seamlessdesk to Hornbill Service Manager we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Seamlessdesk to Hornbill Service Manager

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Seamlessdesk to Hornbill Service Manager work

  • Get ready

    Sign up and go to our migration tool.

  • Select and connect your Seamlessdesk service desk with HDM.

  • Connect Hornbill Service Manager

    Give access to your Hornbill Service Manager account.

  • Detail your needs

    Let us understand precisely what components of your migration you would like to modify

  • Have your requirements estimated

    We will research your application and get back to you with a total price and a scope of tasks.

  • Migrate from Seamlessdesk to Hornbill Service Manager all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Hornbill Service Manager import

Our team would be more than happy to perform a personalized migration in case you have special requirements.
Get a price estimation

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