Seamlessdesk to Help Sumo
migration service

Trouble-free, no special knowledge or coding required. A complete Seamlessdesk to Help Sumo data migration tool.

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The best Seamlessdesk to Help Sumo tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply choose what data you need to migrate and set off with the transition immediately.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the target system and enjoy the miracle happening.
Data completion
Migrate your help desk info in full to make certain that no ticket has lost vital customer support details.
Simple and easy process

You don’t have to bother about scripting or constantly control each piece of info transferred.

Just attach both platforms, pick what you need to migrate and let the tool do the rest for you.

Preserved connections

From sender information to phone number connection, your entire database will keep their previous data structure maintained.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will arrive where you expected.

Security is priority

You data is key which is why we designed a tool that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

You’re in control

Take complete control of your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Simple & effective

In just a few buttons to press it is possible to select what goes where, when it starts, and in what order.

Our tech engineers considered user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service first

Except producing great customer support services, we always want to improve our customer service.

As a team, we want you to experience best possible service, which is why we are always putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to switch from Seamlessdesk to Help Sumo

Castle gates

Strong security of your records

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer care to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields, thus letting you make sure that the data end up being in the right destinations in Help Sumo.

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Maintained connectivity between object and people

When migrating your records from Seamlessdesk to Help Sumo we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Seamlessdesk to Help Sumo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Seamlessdesk to Help Sumo work

  • Get ready

    Sign-up and go to our migration service.

  • Connect Seamlessdesk

    Choose and link your Seamlessdesk support desk with HDM.

  • Connect Help Sumo

    Give access to your Help Sumo account.

  • Explain your business needs

    Let us understand precisely what aspects of your migration you need to modify

  • Get your needs estimated

    We shall research your case and get back to you with a price range and a scope of work.

  • Migrate from Seamlessdesk to Help Sumo all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Help Sumo import

Our team would be more than happy to run a personalized migration if you have particular needs.
Get a price estimation

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