SolarWinds Service Desk (Samanage) import
in a few clicks

Without devs, timelack and hustle. With step-by-step SolarWinds Service Desk (Samanage) import setup form

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Safe and Secure
Your passwords as well as data are safe with us and will be used for import only.
Quick & Furious
It will take you no longer than 15 minutes to set up the import to SolarWinds Service Desk (Samanage) and run the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, exactly where you want them to be.

Why import data to SolarWinds Service Desk (Samanage)
utilizing Help Desk Migration?

Security first

We don't disclose any of your information with third parties, and additionally thoroughly protect it, so not a thing gets lost or stolen.

Next

Easy to get around wizard to setup import

Our service was created to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Elective and powerful field mapping

Only Help Desk Migration lets you instantly transmit custom fields, as well as map their location.

Next

Preserved relations between objects and people

All tickets will be imported to SolarWinds Service Desk (Samanage) with their respective agents, contacts, and attachments, thereby, saving the record of customers' requests.

Next

Objects you may import to SolarWinds Service Desk (Samanage)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to SolarWinds Service Desk (Samanage) in several simple steps

  • Prepare

    In the target help desk, create profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and begin the SolarWinds Service Desk (Samanage) import.

  • Connect source Help Desk

    Select your current help desk from the list and complete the form to let our migration tool retrieve the data.

  • After you have specified your data source, connect our service with your SolarWinds Service Desk (Samanage) to allow the import

  • Select objects

    Choose the data you want to migrate and set the mapping of ticket fields, both standard, and custom.

  • Import small amount of data

    Run a free demo to see how your migration to SolarWinds Service Desk (Samanage) will look like and confirm that the records translates correctly

  • Import to SolarWinds Service Desk (Samanage) everything

    Once everything's tested, pick the best time when the majority of your customers are offline and initiate the Full Data Migration.

We keep all data safe

We take safety very seriously and have established a complete set of practices , technologies , and policies to help ensure that your data is protected.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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SolarWinds Service Desk (Samanage) import in a few clicks

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