SolarWinds Service Desk (Samanage) to Zendesk
migration service
Smooth , no special knowledge or coding required. A complete SolarWinds Service Desk (Samanage) to Zendesk data migration software.
SolarWinds Service Desk (Samanage) to Zendesk
Your best tool for SolarWinds Service Desk (Samanage) to Zendesk data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Simply choose what data you need to move and start the transition right away.Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target system and enjoy the magic happening.Record completion
Transfer your help desk info in full to make sure that no ticket has lost critical customer service details.Effortless procedure
You don’t have to bother about coding or continuously control each record transferred.
Just attach your source and target, tick what you want to migrate and allow the system do the remainder.
Data dependency
Your information migrates unite and we mean it.
Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is safe and sound with us. Not even all our employees have see your credentials or records.
You can be sure that with HDM no data breaches will take place.
Record mapping
Select records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to pick anything you might ever need.
Step-by-step instructions
If you are new to data migrations, don’t worry. Useful and insightful on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service provider, we strive to deliver the best possible migration tool. However, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from SolarWinds Service Desk (Samanage) to Zendesk
Strong safety of your records
The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right destinations in Zendesk.Next
Sustained connectivity between object and people
When migrating your data from SolarWinds Service Desk (Samanage) to Zendesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SolarWinds Service Desk (Samanage) to Zendesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SolarWinds Service Desk (Samanage) to Zendesk work
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Prepare
Start with creating Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from SolarWinds Service Desk (Samanage) to Zendesk.
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Connect SolarWinds Service Desk (Samanage)
Fill out the form with required credentials to permit our data migration tool to access data from your current help desk.
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Link Zendesk
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
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Select objects
Select the data you want to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences
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Migrate small amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Zendesk everything
When everything's tested out, determine a quiet time with the minimal load on the support staff and start migrating from SolarWinds Service Desk (Samanage) to Zendesk.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Zendesk import
Our staff would be more than happy to run a custom migration if you have special needs.
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