SolarWinds Service Desk (Samanage) to Wix Answers
migration service

Extremely easy , no special expertise or programming required. A complete SolarWinds Service Desk (Samanage) to Wix Answers data migration tool.

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Trustworthy and Safe
Your passwords along with records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to begin the the migration.
Complete & Precise
We've handled all major peculiarities of various helpdesks to help you accurately and efficiently migrate massive loads of data

Why you should use Help Desk Migration to switch from SolarWinds Service Desk (Samanage) to Wix Answers

Strong safety of your data

The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up being in the right places in Wix Answers.

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Sustained association between object and people

When migrating your records from SolarWinds Service Desk (Samanage) to Wix Answers we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from SolarWinds Service Desk (Samanage) to Wix Answers

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from SolarWinds Service Desk (Samanage) to Wix Answers work

  • Get ready

    Sign up and go to our migration wizard.

  • Connect SolarWinds Service Desk (Samanage)

    Opt and link your SolarWinds Service Desk (Samanage) service desk with HDM.

  • Connect Wix Answers

    Give the right to access your Wix Answers account.

  • Outline your requirements

    Let us know exactly what elements of your migration you wish to adjust

  • Have your preferences estimated

    We will investigate your case and get back to you with a price range and a scope of work.

  • Migrate from SolarWinds Service Desk (Samanage) to Wix Answers everything

    Move all your customer support records in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Wix Answers import

Our team would be more than happy to run a customized migration if you have special demands.
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