SolarWinds Service Desk (Samanage) to Vivocha
migration service
Extremely easy , no special expertise or coding required. A complete SolarWinds Service Desk (Samanage) to Vivocha data migration tool.
SolarWinds Service Desk (Samanage) to Vivocha
The best SolarWinds Service Desk (Samanage) to Vivocha tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and tool development processes. Simply decide on the records you need to move and start the transition when comfortable.Simple migration
No tech knowledge or skill needed. Just select what data will go to the target platform and see the magic happening.Data completion
Move your help desk data in full to ensure that no ticket has lost essential customer service information.Easy procedure
No need to worry about coding or continuously watch each piece of info transferred.
Just link your source and target, tick what you need to migrate and let the system do the rest for you.
Data dependency
Your information migrates unite and we mean it.
Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is safe and sound with us. Not even all our staff members have access to your passwords or records.
You may rest assured that with HDM no hacker attacks are possible.
You’re in control
Take complete control of your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.
Simple & effective
In just a few buttons to press it will be possible to choose the data arrangement, when it goes, and how.
Our software considered user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.
Customer service as priority
As a migration service provider, we aim to offer the best possible migration tool. Nevertheless, our prime concern is customer service.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from SolarWinds Service Desk (Samanage) to Vivocha
Strong privacy of your data
The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the data end up in the right places in Vivocha.Next
Retained relation between object and people
When migrating your records from SolarWinds Service Desk (Samanage) to Vivocha we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SolarWinds Service Desk (Samanage) to Vivocha
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from SolarWinds Service Desk (Samanage) to Vivocha work
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Get ready
Sign up and go to our migration tool.
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Connect SolarWinds Service Desk (Samanage)
Opt and connect your SolarWinds Service Desk (Samanage) service desk with HDM.
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Link Vivocha
Grant the right to access your Vivocha account.
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Detail your business needs
Let us understand precisely what aspects of your migration you would like to modify
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Get your preferences estimated
We will research your application and send you with a price and a scope of work.
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Migrate from SolarWinds Service Desk (Samanage) to Vivocha everything
Transfer all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Vivocha import
Our team would be more than happy to run a customized migration if you have specific demands.
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