SolarWinds Service Desk (Samanage) to Vision Helpdesk
migration service

Trouble-free , no special skill set or programming required. A complete SolarWinds Service Desk (Samanage) to Vision Helpdesk data migration software.

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Secure and Safe
Your passwords along with data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to begin the the migration.
Full & Accurate
We've considered all major peculiarities of various helpdesks to let you accurately and efficiently migrate massive volumes of information

Why you should use Help Desk Migration to migrate data from SolarWinds Service Desk (Samanage) to Vision Helpdesk

Strong security of your data

The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right destinations in Vision Helpdesk.

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Maintained connectivity between object and people

When migrating your records from SolarWinds Service Desk (Samanage) to Vision Helpdesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from SolarWinds Service Desk (Samanage) to Vision Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from SolarWinds Service Desk (Samanage) to Vision Helpdesk work

  • Get ready

    Sign up and go to our migration wizard.

  • Opt and link your SolarWinds Service Desk (Samanage) support desk with HDM.

  • Connect Vision Helpdesk

    Give access to your Vision Helpdesk account.

  • Explain your needs

    Let us know exactly what components of your migration you wish to modify

  • Get your requirements estimated

    We'll research your application and send you with a price and a scope of work.

  • Migrate from SolarWinds Service Desk (Samanage) to Vision Helpdesk everything

    Transfer all your customer service records in a single push.


Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Have any questions?
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Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Vision Helpdesk import

Our team would be more than happy to perform a custom migration in case you have particular requirements.
Get a price estimation

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Help Desk Migration service


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