SolarWinds Service Desk (Samanage) to Vision Helpdesk
migration service

Automated tool

Afraid that you’ll have to use special skills to migrate your customer service data? Worry not as we made sure that our tool interface user friendly as it can possibly be.

Link the help desks, select data, click ok, and the migration is ready!

Preserved data links

Starting from the ticket requester to every comment author, all you records will keep their prior data structure intact.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will arrive where you left it.

Data safety is paramount

You data is key which is why we developed a system that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

You control the process

Manage your information with our internal data mapping solution. Select what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Efficient out-of-the-box solution

In only a couple of buttons to press you will be able to choose what goes where, when it starts, and in what order.

Our tech engineers considered customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Great service first

Outside of providing great customer support services, we always want to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to improve the core experience.