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SolarWinds Service Desk (Samanage) to UVdesk
migration service

Smooth , no special expertise or coding required. A complete SolarWinds Service Desk (Samanage) to UVdesk data migration software.

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Your best tool for SolarWinds Service Desk (Samanage) to UVdesk data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Simply pick what data you need to migrate and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target solution and enjoy the miracle happening.
Record completion
Migrate your help desk data in full to make sure that no ticket is missing vital customer support details.
Automated migration

Afraid that you’ll need special skills to migrate your customer service data? Worry not as we made sure that our tool simple to use as possible.

Connect the help desks, choose data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their prior data structure intact.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will arrive how you left it.

Data safety is paramount

Information is key which is why we developed a system that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

You control the process

Manage your information with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Simple & effective

In just a couple of buttons to press you will be able to select what goes where, when it goes, and how.

Our tech engineers took customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Customer service first

Except providing great customer service, we always strive to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are continuously putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to switch from SolarWinds Service Desk (Samanage) to UVdesk

Castle gates

Strong security of your data

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right destinations in UVdesk.

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When migrating your data from SolarWinds Service Desk (Samanage) to UVdesk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SolarWinds Service Desk (Samanage) to UVdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SolarWinds Service Desk (Samanage) to UVdesk work

  • Prepare

    Start by creating Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from SolarWinds Service Desk (Samanage) to UVdesk.

  • Connect SolarWinds Service Desk (Samanage)

    Fill in the form with necessary credentials to permit our data migration tool to fetch data from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Select the information you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to UVdesk all data

    Once everything's validated, find a quiet time with the minimal load on the support department and begin migrating from SolarWinds Service Desk (Samanage) to UVdesk.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your UVdesk import

Our staff would be more than happy to run a custom migration in case you have particular requirements.
Get a price estimation

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