Extremely easy , no special knowledge or programming required. A complete SolarWinds Service Desk (Samanage) to USU Valuemation (ITSDM) data migration tool.
No need to worry about coding or constantly watch each record moved.
Just link both platforms, tick what you need to take to a new database and let the Migration Wizard deal with the rest for you.
Starting from the ticket requester to every comment author, all you records will keep their prior connections intact.
You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Information is everything which is why we developed a method that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.
Select data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.
In only a few buttons to press you will be able to choose what goes where, when it goes, and in what order.
Our developers considered customer experience as an essential factor and made sure that you will be able to use the system to its fullest.
Except providing great customer service, we always strive to develop our customer service.
As a company, we want you to enjoy best possible service, which is why we are always making great strides to increase the core experience.
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with replies, notes and attachments
with images and attachments
We’re recognized for best support,
usability, and high ROI
in cloud migration.
Register and go to our migration software.
Choose and connect your SolarWinds Service Desk (Samanage) service desk with HDM.
Grant access to your USU Valuemation (ITSDM) account.
Let us understand precisely what elements of your migration you want to adjust
We will analyze your case and send you with a total price and a scope of tasks.
Move all your customer support records in a single push.
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
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