SolarWinds Service Desk (Samanage) to USU Smart Link
migration service
Trouble-free , no special knowledge or programming required. A complete SolarWinds Service Desk (Samanage) to USU Smart Link data migration instrument.
SolarWinds Service Desk (Samanage) to USU Smart Link
The best SolarWinds Service Desk (Samanage) to USU Smart Link tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Skip complex data audit and script development processes. Just choose the records you need to migrate and set off with the transition immediately.Simple migration
No tech knowledge or skill required. Just pick what data will go to the new system and see the miracle happening.Data completion
Move your help desk records in full to make sure that no ticket has lost essential customer support details.Automated tool
Scared that you’ll have to use advanced skills to move your customer service data? Worry not as we ensured that our tool interface is as easy to use as possible.
Connect the platforms, choose data, click ok, and you’re done!
Intact connections
From sender information to phone number connection, all you records will keep their previous connections maintained.
You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you how you expected.
Security is paramount
Information is everything which is why we designed a method that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.
Record mapping
Select information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to pick anything you might ever need.
Step-by-step instructions
If you are new to data migrations, worry not. Helpful and simplified on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Except providing great customer service, we always want to develop our customer service.
As a team, we want you to have the best possible service, which is why we are continuously making great strides to increase the general experience.
Why you should use Help Desk Migration to switch from SolarWinds Service Desk (Samanage) to USU Smart Link
Strong privacy of your information
The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right destinations in USU Smart Link.Next
Retained connection between object and people
When migrating your records from SolarWinds Service Desk (Samanage) to USU Smart Link we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SolarWinds Service Desk (Samanage) to USU Smart Link
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from SolarWinds Service Desk (Samanage) to USU Smart Link work
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Get ready
Register and go to our migration wizard.
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Connect SolarWinds Service Desk (Samanage)
Pick and link your SolarWinds Service Desk (Samanage) support desk with HDM.
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Link USU Smart Link
Give access to your USU Smart Link account.
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Clarify your requirements
Let us understand precisely what aspects of your migration you wish to tweak
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Have your needs estimated
We will investigate your case and send you with a price and a scope of tasks.
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Migrate from SolarWinds Service Desk (Samanage) to USU Smart Link all data
Migrate all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your USU Smart Link import
Our team would be more than happy to run a custom migration if you have specific needs.
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