SolarWinds Service Desk (Samanage) to TOPdesk
migration service
Trouble-free , no special skill set or coding required. A complete SolarWinds Service Desk (Samanage) to TOPdesk data migration tool.
SolarWinds Service Desk (Samanage) to TOPdesk
The best SolarWinds Service Desk (Samanage) to TOPdesk tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid the system analysis and tool development processes. Just decide on customer info you need to move and start the transition when comfortable.Simple transition process
No tech expertise needed. Just select what data will go to the new platform and observe the magic happening.Data structure maintenance
Move your help desk info in full to make sure that no ticket is missing critical customer service details.Easy procedure
No need to worry about coding or constantly control each record moved.
Just attach your source and target, pick what you need to take to a new database and allow the Migration Wizard do the remainder.
Data maintenance
Your information comes complete and we mean it.
Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.
Robust protection
Your information is behind thick walls. Not even all our employees have see your passwords or records.
You may be certain with HDM no data breaches will take place.
Data mapping
Select data that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to select anything you might ever need.
Efficient out-of-the-box solution
In just a couple of clicks it will be possible to pick the data arrangement, when it goes, and how.
Our tech engineers took customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Customer service as priority
As a data import service provider, we aim to deliver the best possible migration tool. Yet, our prime concern is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from SolarWinds Service Desk (Samanage) to TOPdesk
Strong privacy of your records
The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right destinations in TOPdesk.Next
Retained link between object and people
When migrating your records from SolarWinds Service Desk (Samanage) to TOPdesk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SolarWinds Service Desk (Samanage) to TOPdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from SolarWinds Service Desk (Samanage) to TOPdesk work
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Get ready
Start with creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from SolarWinds Service Desk (Samanage) to TOPdesk.
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Connect SolarWinds Service Desk (Samanage)
Fill out the form with requested credentials to make it possible for our data migration tool to fetch data from your current help desk.
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Link TOPdesk
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Select objects
Choose the information you need to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences
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Migrate small amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to TOPdesk everything
When everything's tested, determine a quiet time with the least load on the support department and start migrating from SolarWinds Service Desk (Samanage) to TOPdesk.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your TOPdesk import
Our team would be more than happy to perform a custom migration in case you have special demands.
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