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SolarWinds Service Desk (Samanage) to SteadyPoint Office 365 Help desk
migration service

Trouble-free , no special skill set or programming required. A complete SolarWinds Service Desk (Samanage) to SteadyPoint Office 365 Help desk data migration software.

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The best SolarWinds Service Desk (Samanage) to SteadyPoint Office 365 Help desk tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Just pick customer info you need to migrate and set off with the transition immediately.
Effortless transition process
No special expertise required. Just choose what data will go to the new solution and observe the miracle happening.
Data structure maintenance
Migrate your help desk records in full to make sure that no ticket has lost essential customer support details.
Automated tool

Scared that you’ll have to use advanced skills to move your customer service data? Worry not as we made sure that our tool interface simple to use as it can possibly be.

Attach the platforms, choose data, click ok, and you’re done!

Data maintenance

Your customer data migrates complete , you can take our word.

Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members can see your credentials or other information.

You may be sure that with HDM no hacker attacks are possible.

You’re in control

Take complete control of your information with our in-app data mapper. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a few clicks you will be able to pick what goes where, when it starts, and how.

Our developers considered user experience as a priority and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a data import service supplier, we strive to offer the most effective migration tool. Yet, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from SolarWinds Service Desk (Samanage) to SteadyPoint Office 365 Help desk

Castle gates

Strong security of your information

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up being in the right destinations in SteadyPoint Office 365 Help desk.

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When migrating your records from SolarWinds Service Desk (Samanage) to SteadyPoint Office 365 Help desk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SolarWinds Service Desk (Samanage) to SteadyPoint Office 365 Help desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SolarWinds Service Desk (Samanage) to SteadyPoint Office 365 Help desk work

  • Get ready

    Register and go to our migration wizard.

  • Connect SolarWinds Service Desk (Samanage)

    Select and link your SolarWinds Service Desk (Samanage) support desk with HDM.

  • Connect SteadyPoint Office 365 Help desk

    Give the right to access your SteadyPoint Office 365 Help desk account.

  • Outline your business needs

    Let us understand precisely what parts of your migration you wish to adjust

  • Have your preferences estimated

    We'll analyze your case and send you with a price range and a scope of work.

  • Migrate from SolarWinds Service Desk (Samanage) to SteadyPoint Office 365 Help desk everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your SteadyPoint Office 365 Help desk import

Our team would be more than happy to perform a custom migration if you have specific requirements.
Get a price estimation

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