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SolarWinds Service Desk (Samanage) to Snowflake
migration service

Extremely easy , no special knowledge or coding required. A complete SolarWinds Service Desk (Samanage) to Snowflake data migration tool.

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The best SolarWinds Service Desk (Samanage) to Snowflake tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply choose the records you need to transfer and start the transition right away.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the target system and see the wonders happening.
Data completion
Transfer your help desk records in full to ensure that no ticket is missing essential customer support information.
Effortless process

You don’t have to bother about coding or continuously control each record moved.

Just attach your source and target, choose what you need to migrate and let the tool deal with the rest for you.

Data dependency

Your information comes unite , you can take our word.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your information is behind thick walls. Not even all our staff members can access to your credentials or records.

You can be certain with HDM no data breaches are possible.

Record mapping

Choose data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might ever need.

Simple & effective

In just a couple of buttons to press it is possible to choose what goes where, when it goes, and in what order.

Our tech engineers took user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer service as priority

As a migration service provider, we aim to offer the most effective migration tool. Nevertheless, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from SolarWinds Service Desk (Samanage) to Snowflake

Castle gates

Strong safety of your information

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right places in Snowflake.

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Sustained relation between object and people

When migrating your records from SolarWinds Service Desk (Samanage) to Snowflake we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SolarWinds Service Desk (Samanage) to Snowflake

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SolarWinds Service Desk (Samanage) to Snowflake work

  • Get ready

    Register and go to our migration tool.

  • Opt and link your SolarWinds Service Desk (Samanage) service desk with HDM.

  • Connect Snowflake

    Grant access to your Snowflake account.

  • Explain your requirements

    Let us know exactly what components of your migration you need to fine-tune

  • Have your requirements estimated

    We'll investigate your application and get back to you with a total price and a scope of tasks.

  • Migrate from SolarWinds Service Desk (Samanage) to Snowflake all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Snowflake import

Our team would be more than happy to run a customized migration in case you have specific needs.
Get a price estimation

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