SolarWinds Service Desk (Samanage) to SmarterTrack
migration service

Trouble-free , no special expertise or programming required. A complete SolarWinds Service Desk (Samanage) to SmarterTrack data migration software.

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Trustworthy and Reliable
Your passwords along with records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to begin the the migration.
Complete & Precise
We've considered all key peculiarities of various helpdesks to let you accurately and efficiently migrate massive loads of information

Why you should use Help Desk Migration to switch from SolarWinds Service Desk (Samanage) to SmarterTrack

Strong safety of your information

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right destinations in SmarterTrack.

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Sustained relation between object and people

When migrating your records from SolarWinds Service Desk (Samanage) to SmarterTrack we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from SolarWinds Service Desk (Samanage) to SmarterTrack

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from SolarWinds Service Desk (Samanage) to SmarterTrack work

  • Get ready

    Register and go to our migration software.

  • Opt and link your SolarWinds Service Desk (Samanage) support desk with HDM.

  • Connect SmarterTrack

    Give the right to access your SmarterTrack account.

  • Detail your business needs

    Let us know exactly what elements of your migration you wish to fine-tune

  • Have your preferences estimated

    We'll analyze your case and send you with a price range and a scope of work.

  • Migrate from SolarWinds Service Desk (Samanage) to SmarterTrack all data

    Migrate all your customer service information in a single push.


Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Have any questions?
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Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your SmarterTrack import

Our team would be more than happy to run a personalized migration in case you have particular demands.
Get a price estimation

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Help Desk Migration service


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