SolarWinds Service Desk (Samanage) to Sightcall
migration service

Smooth , no special skill set or coding required. A complete SolarWinds Service Desk (Samanage) to Sightcall data migration tool.

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Secure and Reliable
Your passwords as well as data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to get started with the migration.
Full & Accurate
We've tackled all key peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of information

Reasons to use Help Desk Migration to migrate data from SolarWinds Service Desk (Samanage) to Sightcall

Strong security of your information

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right destinations in Sightcall.

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Maintained connection between object and people

When migrating your data from SolarWinds Service Desk (Samanage) to Sightcall we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from SolarWinds Service Desk (Samanage) to Sightcall

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from SolarWinds Service Desk (Samanage) to Sightcall work

  • Prepare

    Register and go to our migration tool.

  • Connect SolarWinds Service Desk (Samanage)

    Pick and link your SolarWinds Service Desk (Samanage) support desk with HDM.

  • Connect Sightcall

    Grant the right to access your Sightcall account.

  • Explain your business needs

    Let us understand precisely what parts of your migration you want to modify

  • Have your preferences estimated

    We'll analyze your application and get back to you with a cost and a scope of work.

  • Migrate from SolarWinds Service Desk (Samanage) to Sightcall all data

    Move all your customer support information in a single push.


Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Sightcall import

Our staff would be more than happy to perform a custom migration if you have specific demands.
Get a price estimation

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Help Desk Migration service


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