Effortless , no special know how or programming required. A complete SolarWinds Service Desk (Samanage) to SolarWinds Service Desk (Samanage) data migration instrument.
Scared that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we made sure that our tool interface user friendly as it can possibly be.
Attach the platforms, pick records, click ok, and you’re done!
From sender information to phone number connection, your entire database will keep their prior data structure intact.
You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you where you expected.
Information is key which is why we developed a tool that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.
Select information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.
If this is your first migration, don’t worry. Useful and intuitive on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Apart from producing great customer service, we always want to develop our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are constantly making great strides to improve the general experience.
Next
Next
Next
Next
with replies, notes and attachments
with images and attachments
We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from SolarWinds Service Desk (Samanage) to SolarWinds Service Desk (Samanage).
Complete the form with required credentials to allow our data migration tool to retrieve information from your current help desk.
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
Choose the data you want to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences
Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Once everything's tested out, determine a quiet time with the minimal load on the support team and begin migrating from SolarWinds Service Desk (Samanage) to SolarWinds Service Desk (Samanage).
We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to…
The advantages of cloud technologies encourage companies to choose cloud hosted osTicket help desk to the on-premise version. Here are some of the strongest arguments…
There are many reasons as to why you would want to switch to a new help desk system. It can be the fact that you’ve…
