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SolarWinds Service Desk (Samanage) to ReadyDesk
migration service

Effortless , no special skill set or programming required. A complete SolarWinds Service Desk (Samanage) to ReadyDesk data migration tool.

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Your best tool for SolarWinds Service Desk (Samanage) to ReadyDesk data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and tool development processes. Just choose the records you need to transfer and start the transition right away.
Simple transition process
No tech expertise required. Just select what data will go to the new system and see the wonders happening.
Record structure maintenance
Move your help desk data in full to ensure that no ticket has lost vital customer support information.
Simple and easy process

No need to worry about coding or continuously control each piece of info transferred.

Just link your source and target, tick what you want to take to a new database and let the system do the rest for you.

Data maintenance

Your customer info migrates complete , you can take our word.

Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our team members can access to your passwords or records.

You may be sure that with HDM no hacker attacks are possible.

You’re in charge

Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Guided migration

If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service supplier, we aim to propose the most effective migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from SolarWinds Service Desk (Samanage) to ReadyDesk

Castle gates

Strong privacy of your data

The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in ReadyDesk.

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When migrating your data from SolarWinds Service Desk (Samanage) to ReadyDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SolarWinds Service Desk (Samanage) to ReadyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SolarWinds Service Desk (Samanage) to ReadyDesk work

  • Prepare

    Sign up and go to our migration software.

  • Connect SolarWinds Service Desk (Samanage)

    Pick and link your SolarWinds Service Desk (Samanage) service desk with HDM.

  • Grant the right to access your ReadyDesk account.

  • Outline your requirements

    Let us understand precisely what aspects of your migration you wish to fine-tune

  • Get your preferences estimated

    We shall analyze your application and get back to you with a total price and a scope of work.

  • Migrate from SolarWinds Service Desk (Samanage) to ReadyDesk everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your ReadyDesk import

Our staff would be more than happy to perform a customized migration if you have particular needs.
Get a price estimation

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