SolarWinds Service Desk (Samanage) to ReadyDesk
migration service

Effortless , no special skill set or programming required. A complete SolarWinds Service Desk (Samanage) to ReadyDesk data migration tool.

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Risk-free and Safe
Your passwords as well as data are safe with us and will be used for import solely.
Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to begin the the migration.
Optimal & Accurate
We've taken into account all major peculiarities of various helpdesks to help you accurately and efficiently migrate large amounts of data

Reasons to use Help Desk Migration to migrate data from SolarWinds Service Desk (Samanage) to ReadyDesk

Strong privacy of your data

The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in ReadyDesk.

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When migrating your data from SolarWinds Service Desk (Samanage) to ReadyDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from SolarWinds Service Desk (Samanage) to ReadyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from SolarWinds Service Desk (Samanage) to ReadyDesk work

  • Prepare

    Sign up and go to our migration software.

  • Connect SolarWinds Service Desk (Samanage)

    Pick and link your SolarWinds Service Desk (Samanage) service desk with HDM.

  • Grant the right to access your ReadyDesk account.

  • Outline your requirements

    Let us understand precisely what aspects of your migration you wish to fine-tune

  • Get your preferences estimated

    We shall analyze your application and get back to you with a total price and a scope of work.

  • Migrate from SolarWinds Service Desk (Samanage) to ReadyDesk everything

    Transfer all your customer service information in a single push.


Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your ReadyDesk import

Our staff would be more than happy to perform a customized migration if you have particular needs.
Get a price estimation

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Help Desk Migration service


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