SolarWinds Service Desk (Samanage) to Polar HelpDesk
migration service
Smooth , no special know how or coding required. A complete SolarWinds Service Desk (Samanage) to Polar HelpDesk data migration tool.
SolarWinds Service Desk (Samanage) to Polar HelpDesk
Your best tool for SolarWinds Service Desk (Samanage) to Polar HelpDesk data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and tool development processes. Simply choose what data you need to move and start the transition right away.Easy transition process
No specific expertise needed. Just select what data will go to the target system and enjoy the magic happening.Record structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost essential customer service information.Easy procedure
No need to worry about scripting or constantly watch each piece of info moved.
Just link both platforms, choose what you want to migrate and allow the tool deal with the rest for you.
Preserved connections
From sender information to phone number connection, your entire database will keep their previous data structure untouched.
You don’t have to worry that some data will be missing and service quality will decrease. Everything will arrive how you left it.
Security is priority
You data is key which is why we created a method that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.
You’re in charge
Take complete control of your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.
Step-by-step instructions
If this is your first migration, worry not. Helpful and insightful on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Good service first
Except producing great customer support services, we always strive to develop our customer service.
As a company, we want you to have the best possible service, which is why we are always putting so much effort to enhance the core experience.
Reasons to use Help Desk Migration to migrate data from SolarWinds Service Desk (Samanage) to Polar HelpDesk
Strong safety of your records
The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right places in Polar HelpDesk.Next
Sustained link between object and people
When migrating your data from SolarWinds Service Desk (Samanage) to Polar HelpDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SolarWinds Service Desk (Samanage) to Polar HelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SolarWinds Service Desk (Samanage) to Polar HelpDesk work
Prepare
Sign-up and go to our migration tool.
Connect SolarWinds Service Desk (Samanage)
Choose and connect your SolarWinds Service Desk (Samanage) service desk with HDM.
Link Polar HelpDesk
Grant access to your Polar HelpDesk account.
Explain your business needs
Let us know what parts of your migration you need to modify
Get your preferences estimated
We will investigate your case and send you with a total price and a scope of tasks.
Migrate from SolarWinds Service Desk (Samanage) to Polar HelpDesk everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a specialist perform your Polar HelpDesk import
Our staff would be more than happy to perform a customized migration if you have specific needs.
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