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SolarWinds Service Desk (Samanage) to Podium
migration service

Smooth , no special know how or coding required. A complete SolarWinds Service Desk (Samanage) to Podium data migration instrument.

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Your best tool for SolarWinds Service Desk (Samanage) to Podium data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Simply choose the records you need to move and set off with the transition immediately.
Simple transition process
No tech expertise needed. Just pick what data will go to the target system and see the magic happening.
Record structure maintenance
Move your help desk records in full to make sure that no ticket has lost essential customer support information.
Effortless procedure

No need to worry about scripting or continuously control each record transferred.

Just link your source and target, choose what you need to take to a new database and let the tool deal with the rest for you.

Data maintenance

Your information migrates unite , you can take our word.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our staff members can access to your passwords or other information.

You can be sure that with HDM no hacker attacks will take place.

Data mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might actually need.

Efficient out-of-the-box solution

In just a few buttons to press it is possible to choose the data arrangement, when it starts, and in what order.

Our developers considered customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a data import service provider, we work to offer the most effective migration tool. Nevertheless, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from SolarWinds Service Desk (Samanage) to Podium

Castle gates

Strong privacy of your information

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in Podium.

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Retained relation between object and people

When migrating your data from SolarWinds Service Desk (Samanage) to Podium we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SolarWinds Service Desk (Samanage) to Podium

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SolarWinds Service Desk (Samanage) to Podium work

  • Prepare

    Register and go to our migration service.

  • Connect SolarWinds Service Desk (Samanage)

    Choose and link your SolarWinds Service Desk (Samanage) service desk with HDM.

  • Give access to your Podium account.

  • Outline your needs

    Let us understand precisely what components of your migration you would like to fine-tune

  • Get your preferences estimated

    We will research your application and get back to you with a total price and a scope of work.

  • Migrate from SolarWinds Service Desk (Samanage) to Podium everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Podium import

Our staff would be more than happy to perform a custom migration if you have specific needs.
Get a price estimation

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