SolarWinds Service Desk (Samanage) to Planio
migration service

Effortless , no special know how or programming required. A complete SolarWinds Service Desk (Samanage) to Planio data migration tool.

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Secure and Reliable
Your passwords as well as data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to begin the the migration.
Full & Accurate
We've taken into account all key peculiarities of various helpdesks to help you accurately and efficiently migrate large loads of information

Reasons to use Help Desk Migration to migrate data from SolarWinds Service Desk (Samanage) to Planio

Strong security of your information

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer care to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right destinations in Planio.

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When migrating your data from SolarWinds Service Desk (Samanage) to Planio we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from SolarWinds Service Desk (Samanage) to Planio

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from SolarWinds Service Desk (Samanage) to Planio work

  • Prepare

    Register and go to our migration software.

  • Connect SolarWinds Service Desk (Samanage)

    Select and link your SolarWinds Service Desk (Samanage) support desk with HDM.

  • Connect Planio

    Grant access to your Planio account.

  • Outline your requirements

    Let us understand precisely what components of your migration you wish to modify

  • Have your preferences estimated

    We'll research your case and send you with a total price and a scope of tasks.

  • Migrate from SolarWinds Service Desk (Samanage) to Planio all data

    Transfer all your customer service records in a single push.


Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Planio import

Our staff would be more than happy to perform a custom migration if you have specific demands.
Get a price estimation

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Help Desk Migration service


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