SolarWinds Service Desk (Samanage) to Planio
migration service
Effortless , no special know how or programming required. A complete SolarWinds Service Desk (Samanage) to Planio data migration tool.
SolarWinds Service Desk (Samanage) to Planio
Your best tool for SolarWinds Service Desk (Samanage) to Planio data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Avoid complex data audit and tool development processes. Just decide on what data you need to move and start the transition when comfortable.Effortless transition process
No special expertise required. Just select what data will go to the new platform and enjoy the magic happening.Record structure maintenance
Migrate your help desk records in full to make sure that no ticket has lost essential customer support details.Automated migration
Scared that you’ll have to use advanced skills to move your customer service data? Worry not as we made sure that our tool is as easy to use as it can possibly be.
Connect the help desks, choose data, click ok, and the migration is ready!
Data maintenance
Your customer info migrates complete , you can take our word.
Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is safe and sound with us. Not even all our staff members can see your credentials or records.
You can be sure that with HDM no data breaches will take place.
You control the process
Manage your information with our internal data mapper. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.
Efficient out-of-the-box solution
In only a few clicks it will be possible to select what goes where, when it goes, and in what order.
Our developers took customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Customer priority
As a data import service supplier, we aim to offer the most effective migration tool. However, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from SolarWinds Service Desk (Samanage) to Planio
Strong security of your information
The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right destinations in Planio.Next
Maintained link between object and people
When migrating your data from SolarWinds Service Desk (Samanage) to Planio we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SolarWinds Service Desk (Samanage) to Planio
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SolarWinds Service Desk (Samanage) to Planio work
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Prepare
Register and go to our migration software.
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Connect SolarWinds Service Desk (Samanage)
Select and link your SolarWinds Service Desk (Samanage) support desk with HDM.
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Connect Planio
Grant access to your Planio account.
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Outline your requirements
Let us understand precisely what components of your migration you wish to modify
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Have your preferences estimated
We'll research your case and send you with a total price and a scope of tasks.
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Migrate from SolarWinds Service Desk (Samanage) to Planio all data
Transfer all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your Planio import
Our staff would be more than happy to perform a custom migration if you have specific demands.
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