SolarWinds Service Desk (Samanage) to Outlook
migration service
Trouble-free , no special skill set or coding required. A complete SolarWinds Service Desk (Samanage) to Outlook data migration instrument.
SolarWinds Service Desk (Samanage) to Outlook
The best SolarWinds Service Desk (Samanage) to Outlook tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid the system analysis and script development processes. Just choose the records you need to transfer and set off with the transition when comfortable.Effortless transition process
No special expertise needed. Just pick what data will go to the new system and see the wonders happening.Data structure maintenance
Migrate your help desk records in full to make certain that no ticket has lost essential customer service information.Easy process
No need to worry about scripting or continuously watch each piece of info moved.
Just attach both platforms, tick what you want to take to a new database and let the tool deal with the remainder.
Intact data links
From sender information to phone number connection, your entire database will keep their previous connections maintained.
You don’t have to worry that some info will be lost and service quality will decrease. Everything will arrive how you expected.
Security is priority
Information is everything which is why we designed a method that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.
You control the process
Take complete control of your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the things you need, all within Migration Wizard.
Guided migration
If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Outside of producing great customer service, we always strive to improve our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to enhance the general experience.
Why you should use Help Desk Migration to migrate data from SolarWinds Service Desk (Samanage) to Outlook
Strong security of your information
The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right places in Outlook.Next
Maintained relation between object and people
When migrating your records from SolarWinds Service Desk (Samanage) to Outlook we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SolarWinds Service Desk (Samanage) to Outlook
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from SolarWinds Service Desk (Samanage) to Outlook work
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Get ready
Start off by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from SolarWinds Service Desk (Samanage) to Outlook.
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Link SolarWinds Service Desk (Samanage)
Complete the form with necessary credentials to make it possible for our data migration tool to retrieve information from your current help desk.
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Link Outlook
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Choose objects
Choose the information you want to migrate and set the ticket fields mapping, so the records could be moved in line with your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Outlook all data
When everything's validated, find a quiet time with the least load on the support department and begin migrating from SolarWinds Service Desk (Samanage) to Outlook.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your Outlook import
Our team would be more than happy to perform a personalized migration if you have specific needs.
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