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SolarWinds Service Desk (Samanage) to Oracle Service Cloud
migration service

Extremely easy , no special knowledge or programming required. A complete SolarWinds Service Desk (Samanage) to Oracle Service Cloud data migration instrument.

More details

The best SolarWinds Service Desk (Samanage) to Oracle Service Cloud tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Just decide on customer info you need to transfer and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new platform and observe the wonders happening.
Data completion
Move your help desk records in full to ensure that no ticket has lost critical customer service details.
Automated tool

Scared that you’ll have to use advanced skills to move your info? Worry not as we ensured that our tool simple to use as possible.

Connect the help desks, choose data, click ok, and the migration is ready!

Data dependency

Your customer data migrates complete and we mean it.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our employees have see your passwords or records.

You may be certain with HDM no hacker attacks will take place.

Record mapping

Choose information that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to select anything you might actually need.

Simple & effective

In only a few clicks it will be possible to pick the data arrangement, when it goes, and how.

Our tech engineers considered customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer service as priority

As a migration service supplier, we work to deliver the best possible migration tool. Yet, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from SolarWinds Service Desk (Samanage) to Oracle Service Cloud

Castle gates

Strong privacy of your information

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right destinations in Oracle Service Cloud.

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Retained relation between object and people

When migrating your records from SolarWinds Service Desk (Samanage) to Oracle Service Cloud we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SolarWinds Service Desk (Samanage) to Oracle Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SolarWinds Service Desk (Samanage) to Oracle Service Cloud work

  • Get ready

    Start off by setting up Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from SolarWinds Service Desk (Samanage) to Oracle Service Cloud.

  • Connect SolarWinds Service Desk (Samanage)

    Complete the form with necessary credentials to allow our data migration tool to fetch data from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Choose the information you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Oracle Service Cloud all data

    Once everything's validated, find a quiet time with the minimal load on the support staff and start migrating from SolarWinds Service Desk (Samanage) to Oracle Service Cloud.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Oracle Service Cloud import

Our team would be more than happy to run a customized migration if you have special demands.
Get a price estimation

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