SolarWinds Service Desk (Samanage) to OneDesk
migration service
Effortless , no special know how or coding required. A complete SolarWinds Service Desk (Samanage) to OneDesk data migration software.
SolarWinds Service Desk (Samanage) to OneDesk
Your best tool for SolarWinds Service Desk (Samanage) to OneDesk data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and code development processes. Simply choose customer info you need to transfer and set off with the transition when comfortable.Effortless transition process
No special expertise needed. Just choose what data will go to the target system and observe the wonders happening.Record structure maintenance
Migrate your help desk info in full to make certain that no ticket has lost vital customer service details.Automated migration
Worried that you’ll need advanced skills to migrate your info? Worry not as we ensured that our tool interface accessible as it can possibly be.
Connect the platforms, choose records, click ok, and you’re done!
Data maintenance
Your information migrates unite and we mean it.
Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.
Robust protection
Your information is safe and sound with us. Not even all our team members have see your passwords or other information.
You may be certain with HDM no data breaches are possible.
You’re in charge
Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.
Guided migration
If you are new to data migrations, don’t worry. Helpful and simplified on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a data import service provider, we strive to propose the best possible migration tool. Yet, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from SolarWinds Service Desk (Samanage) to OneDesk
Strong security of your records
The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right destinations in OneDesk.Next
Maintained relation between object and people
When migrating your data from SolarWinds Service Desk (Samanage) to OneDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SolarWinds Service Desk (Samanage) to OneDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SolarWinds Service Desk (Samanage) to OneDesk work
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Prepare
Sign-up and go to our migration service.
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Connect SolarWinds Service Desk (Samanage)
Choose and connect your SolarWinds Service Desk (Samanage) support desk with HDM.
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Link OneDesk
Give the right to access your OneDesk account.
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Explain your requirements
Let us know what elements of your migration you would like to adjust
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Get your needs estimated
We'll research your case and get back to you with a the overall cost and a scope of tasks.
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Migrate from SolarWinds Service Desk (Samanage) to OneDesk all data
Migrate all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your OneDesk import
Our staff would be more than happy to perform a personalized migration if you have particular needs.
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