SolarWinds Service Desk (Samanage) to OneDesk
migration service

Effortless , no special know how or coding required. A complete SolarWinds Service Desk (Samanage) to OneDesk data migration software.

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Secure and Reputable
Your passwords as well as data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & Accurate
We've taken into account all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of information

Reasons to use Help Desk Migration to migrate data from SolarWinds Service Desk (Samanage) to OneDesk

Strong security of your records

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right destinations in OneDesk.

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Maintained relation between object and people

When migrating your data from SolarWinds Service Desk (Samanage) to OneDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from SolarWinds Service Desk (Samanage) to OneDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from SolarWinds Service Desk (Samanage) to OneDesk work

  • Prepare

    Sign-up and go to our migration service.

  • Connect SolarWinds Service Desk (Samanage)

    Choose and connect your SolarWinds Service Desk (Samanage) support desk with HDM.

  • Give the right to access your OneDesk account.

  • Explain your requirements

    Let us know what elements of your migration you would like to adjust

  • Get your needs estimated

    We'll research your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from SolarWinds Service Desk (Samanage) to OneDesk all data

    Migrate all your customer support information in a single push.


Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Have any questions?
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Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your OneDesk import

Our staff would be more than happy to perform a personalized migration if you have particular needs.
Get a price estimation

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Help Desk Migration service


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