SolarWinds Service Desk (Samanage) to office24by
migration service
Effortless , no special know how or programming required. A complete SolarWinds Service Desk (Samanage) to office24by data migration tool.
SolarWinds Service Desk (Samanage) to office24by
Your best tool for SolarWinds Service Desk (Samanage) to office24by data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Avoid complex data audit and tool development processes. Just choose customer info you need to move and set off with the transition right away.Easy transition process
No specific expertise required. Just select what data will go to the new system and observe the magic happening.Record structure maintenance
Transfer your help desk info in full to make certain that no ticket has lost essential customer support details.Automated migration
Worried that you’ll have to use advanced skills to move your customer service data? Worry not as we made sure that our tool interface simple to use as possible.
Connect the help desks, select data, click ok, and the migration is ready!
Data maintenance
Your customer info migrates complete , you can take our word.
Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is safe and sound with us. Not even all our staff members can see your credentials or other information.
You may rest assured that with HDM no hacker attacks will take place.
Data mapping
Pick data that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to select anything you might actually need.
Efficient out-of-the-box solution
In only a few clicks it is possible to pick what goes where, when it starts, and how.
Our software considered customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a data import service supplier, we aim to offer the most effective migration tool. Yet, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from SolarWinds Service Desk (Samanage) to office24by
Strong safety of your records
The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right destinations in office24by.Next
Sustained connectivity between object and people
When migrating your data from SolarWinds Service Desk (Samanage) to office24by we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SolarWinds Service Desk (Samanage) to office24by
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SolarWinds Service Desk (Samanage) to office24by work
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Prepare
Sign-up and go to our migration software.
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Connect SolarWinds Service Desk (Samanage)
Select and link your SolarWinds Service Desk (Samanage) support desk with HDM.
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Connect office24by
Give the right to access your office24by account.
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Detail your requirements
Let us know exactly what elements of your migration you want to fine-tune
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Get your preferences estimated
We shall analyze your application and get back to you with a price and a scope of tasks.
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Migrate from SolarWinds Service Desk (Samanage) to office24by all data
Transfer all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your office24by import
Our staff would be more than happy to perform a personalized migration if you have specific needs.
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