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SolarWinds Service Desk (Samanage) to NetKeeper
migration service

Effortless , no special know how or programming required. A complete SolarWinds Service Desk (Samanage) to NetKeeper data migration instrument.

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Your best tool for SolarWinds Service Desk (Samanage) to NetKeeper data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Simply choose the records you need to transfer and start the transition when comfortable.
Easy transition process
No specific expertise required. Just pick what data will go to the target system and see the wonders happening.
Record structure maintenance
Transfer your help desk records in full to make sure that no ticket has lost critical customer service information.
Easy procedure

No need to worry about coding or continuously watch each piece of info transferred.

Just link both platforms, pick what you want to take to a new database and let the tool do the remainder.

Starting from the ticket requester to every comment author, your entire database will keep their initial connections untouched.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will arrive where you left it.

Data safety is priority

You data is everything which is why we created a tool that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

You control the process

Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and insightful on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Outside of producing great customer support services, we always strive to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are always putting so much effort to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from SolarWinds Service Desk (Samanage) to NetKeeper

Castle gates

Strong safety of your information

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right places in NetKeeper.

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Sustained connectivity between object and people

When migrating your data from SolarWinds Service Desk (Samanage) to NetKeeper we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SolarWinds Service Desk (Samanage) to NetKeeper

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SolarWinds Service Desk (Samanage) to NetKeeper work

  • Prepare

    Register and go to our migration software.

  • Connect SolarWinds Service Desk (Samanage)

    Opt and connect your SolarWinds Service Desk (Samanage) service desk with HDM.

  • Connect NetKeeper

    Grant access to your NetKeeper account.

  • Clarify your needs

    Let us understand precisely what components of your migration you need to modify

  • Have your preferences estimated

    We shall research your application and send you with a the overall cost and a scope of work.

  • Migrate from SolarWinds Service Desk (Samanage) to NetKeeper everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your NetKeeper import

Our staff would be more than happy to perform a custom migration if you have special needs.
Get a price estimation

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