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SolarWinds Service Desk (Samanage) to mspStack
migration service

Effortless , no special know how or coding required. A complete SolarWinds Service Desk (Samanage) to mspStack data migration software.

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Your best tool for SolarWinds Service Desk (Samanage) to mspStack data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Just pick what data you need to move and set off with the transition right away.
Easy transition process
No specific expertise needed. Just choose what data will go to the new solution and enjoy the magic happening.
Record structure maintenance
Transfer your help desk records in full to make sure that no ticket is missing vital customer service details.
Simple and easy procedure

No need to worry about coding or continuously control each piece of info moved.

Just attach both platforms, pick what you need to migrate and allow the system deal with the remainder.

From sender information to phone number connection, all you records will keep their previous connections intact.

You don’t have to worry that some data will be lost and service quality will degrade. Everything will arrive how you expected.

Security is paramount

You data is everything which is why we developed a tool that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

You control the process

Take complete control of your information with our internal data mapper. Select what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a couple of clicks you will be able to select the data arrangement, when it starts, and in what order.

Our software considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer service first

Apart from providing great customer support services, we always want to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are always putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to migrate data from SolarWinds Service Desk (Samanage) to mspStack

Castle gates

Strong safety of your information

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right destinations in mspStack.

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When migrating your data from SolarWinds Service Desk (Samanage) to mspStack we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SolarWinds Service Desk (Samanage) to mspStack

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SolarWinds Service Desk (Samanage) to mspStack work

  • Prepare

    Register and go to our migration service.

  • Pick and connect your SolarWinds Service Desk (Samanage) support desk with HDM.

  • Give access to your mspStack account.

  • Describe your needs

    Let us understand precisely what aspects of your migration you wish to fine-tune

  • Have your requirements estimated

    We shall investigate your application and get back to you with a total price and a scope of tasks.

  • Migrate from SolarWinds Service Desk (Samanage) to mspStack all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your mspStack import

Our staff would be more than happy to perform a custom migration in case you have particular requirements.
Get a price estimation

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