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SolarWinds Service Desk (Samanage) to MSP Anywhere
migration service

Effortless , no special knowledge or programming required. A complete SolarWinds Service Desk (Samanage) to MSP Anywhere data migration software.

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Your best tool for SolarWinds Service Desk (Samanage) to MSP Anywhere data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Just decide on customer info you need to migrate and start the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the new platform and observe the miracle happening.
Record completion
Move your help desk info in full to make sure that no ticket has lost vital customer service information.
Automated migration

Worried that you’ll have to use advanced skills to move your info? Don’t be as we made sure that our tool user friendly as it can possibly be.

Attach the help desks, select records, click ok, and the migration is ready!

From sender information to phone number connection, your entire database will keep their initial connections untouched.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive how you left it.

Security is priority

You data is everything which is why we created a method that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

You control the process

Take complete control of your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Simple & effective

In only a few clicks it will be possible to pick what goes where, when it goes, and in what order.

Our tech engineers took customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer service first

Outside of producing great customer support services, we always aim to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to enhance the core experience.


Reasons to use Help Desk Migration to switch from SolarWinds Service Desk (Samanage) to MSP Anywhere

Castle gates

Strong privacy of your records

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right places in MSP Anywhere.

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Retained connectivity between object and people

When migrating your data from SolarWinds Service Desk (Samanage) to MSP Anywhere we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SolarWinds Service Desk (Samanage) to MSP Anywhere

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SolarWinds Service Desk (Samanage) to MSP Anywhere work

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect SolarWinds Service Desk (Samanage)

    Pick and connect your SolarWinds Service Desk (Samanage) service desk with HDM.

  • Connect MSP Anywhere

    Grant access to your MSP Anywhere account.

  • Explain your business needs

    Let us understand precisely what aspects of your migration you need to fine-tune

  • Have your preferences estimated

    We will analyze your application and send you with a total price and a scope of tasks.

  • Migrate from SolarWinds Service Desk (Samanage) to MSP Anywhere everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your MSP Anywhere import

Our staff would be more than happy to run a custom migration if you have particular demands.
Get a price estimation

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