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SolarWinds Service Desk (Samanage) to Mi4biz
migration service

Smooth , no special expertise or coding required. A complete SolarWinds Service Desk (Samanage) to Mi4biz data migration software.

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Your best tool for SolarWinds Service Desk (Samanage) to Mi4biz data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Just decide on customer info you need to transfer and start the transition immediately.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new platform and observe the wonders happening.
Record completion
Transfer your help desk records in full to make certain that no ticket is missing vital customer service information.
Automated migration

Scared that you’ll need special skills to move your info? Don’t be as we ensured that our tool is as easy to use as it can possibly be.

Connect the help desks, pick data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their prior data structure maintained.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will arrive how you expected.

Data safety is paramount

Information is key which is why we designed a method that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

You control the process

Manage your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Simple & effective

In just a couple of clicks it will be possible to pick the data arrangement, when it goes, and in what order.

Our developers took customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Customer service first

Apart from providing great customer service, we always aim to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to switch from SolarWinds Service Desk (Samanage) to Mi4biz

Castle gates

Strong safety of your information

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right places in Mi4biz.

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Sustained relation between object and people

When migrating your data from SolarWinds Service Desk (Samanage) to Mi4biz we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SolarWinds Service Desk (Samanage) to Mi4biz

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SolarWinds Service Desk (Samanage) to Mi4biz work

  • Prepare

    Register and go to our migration tool.

  • Pick and connect your SolarWinds Service Desk (Samanage) service desk with HDM.

  • Grant access to your Mi4biz account.

  • Outline your requirements

    Let us understand precisely what components of your migration you want to adjust

  • Get your needs estimated

    We will analyze your application and send you with a the overall cost and a scope of tasks.

  • Migrate from SolarWinds Service Desk (Samanage) to Mi4biz all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Mi4biz import

Our staff would be more than happy to run a personalized migration in case you have particular demands.
Get a price estimation

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