SolarWinds Service Desk (Samanage) to LiveZilla
migration service
Effortless , no special expertise or programming required. A complete SolarWinds Service Desk (Samanage) to LiveZilla data migration instrument.
SolarWinds Service Desk (Samanage) to LiveZilla
Your best tool for SolarWinds Service Desk (Samanage) to LiveZilla data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Just pick what data you need to transfer and start the transition immediately.Effortless migration
No special knowledge or skill required. Just pick what data will go to the new solution and enjoy the wonders happening.Record completion
Migrate your help desk records in full to make sure that no ticket is missing critical customer support information.Automated migration
Scared that you’ll have to use special skills to move your customer service data? Don’t be as we ensured that our tool simple to use as possible.
Connect the platforms, select data, click ok, and you’re done!
Data dependency
Your customer info comes complete , you can take our word.
Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is behind impenetrable walls. Not even all our employees can access to your passwords or records.
You may be sure that with HDM no data breaches are possible.
Record mapping
Select information that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select anything you might ever need.
Guided migration
If you are new to data migrations, don’t worry. Useful and insightful on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service supplier, we work to deliver the most effective migration tool. However, our prime concern is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from SolarWinds Service Desk (Samanage) to LiveZilla
Strong security of your information
The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right places in LiveZilla.Next
Maintained connectivity between object and people
When migrating your data from SolarWinds Service Desk (Samanage) to LiveZilla we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SolarWinds Service Desk (Samanage) to LiveZilla
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SolarWinds Service Desk (Samanage) to LiveZilla work
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Prepare
Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from SolarWinds Service Desk (Samanage) to LiveZilla.
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Link SolarWinds Service Desk (Samanage)
Complete the form with requested credentials to allow our data migration tool to access data from your current help desk.
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Connect LiveZilla
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
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Choose objects
Select the data you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your needs
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Migrate small amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to LiveZilla everything
Once everything's tested, find a quiet time with the least load on the support staff and begin migrating from SolarWinds Service Desk (Samanage) to LiveZilla.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your LiveZilla import
Our staff would be more than happy to run a custom migration in case you have special requirements.
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