SolarWinds Service Desk (Samanage) to LiveAgent
migration service
Smooth , no special expertise or coding required. A complete SolarWinds Service Desk (Samanage) to LiveAgent data migration software.
SolarWinds Service Desk (Samanage) to LiveAgent
Your best tool for SolarWinds Service Desk (Samanage) to LiveAgent data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and code development processes. Simply decide on the records you need to transfer and set off with the transition immediately.Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target platform and see the wonders happening.Record completion
Move your help desk records in full to make certain that no ticket is missing essential customer support information.Automated migration
Scared that you’ll need special skills to migrate your customer service data? Don’t be as we made sure that our tool interface user friendly as it can possibly be.
Attach the help desks, select data, click ok, and the migration is ready!
Data dependency
Your information comes unite , you can take our word.
Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your information is behind impenetrable walls. Not even all our staff members can access to your credentials or other information.
You can be sure that with HDM no data breaches will take place.
Record mapping
Pick records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.
Simple & effective
In just a couple of buttons to press it will be possible to choose what goes where, when it starts, and in what order.
Our developers took customer experience as a priority and made sure that it will be possible to use the system to its fullest.
Customer priority
As a migration service provider, we strive to offer the most effective migration tool. Nevertheless, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from SolarWinds Service Desk (Samanage) to LiveAgent
Strong privacy of your information
The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right places in LiveAgent.Next
Retained link between object and people
When migrating your data from SolarWinds Service Desk (Samanage) to LiveAgent we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SolarWinds Service Desk (Samanage) to LiveAgent
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SolarWinds Service Desk (Samanage) to LiveAgent work
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Prepare
Start off by preparing Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from SolarWinds Service Desk (Samanage) to LiveAgent.
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Link SolarWinds Service Desk (Samanage)
Complete the form with necessary credentials to allow our data migration tool to access information from your current help desk.
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Link LiveAgent
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Choose the data you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences
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Migrate small amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to LiveAgent all data
Once everything's tested, find a quiet time with the least load on the support staff and start migrating from SolarWinds Service Desk (Samanage) to LiveAgent.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your LiveAgent import
Our staff would be more than happy to run a personalized migration in case you have specific demands.
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