SolarWinds Service Desk (Samanage) to Kapdesk
migration service
Trouble-free , no special skill set or coding required. A complete SolarWinds Service Desk (Samanage) to Kapdesk data migration software.
SolarWinds Service Desk (Samanage) to Kapdesk
The best SolarWinds Service Desk (Samanage) to Kapdesk tool made for you
There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and code development processes. Just pick customer info you need to migrate and set off with the transition when comfortable.Effortless transition process
No special expertise needed. Just choose what data will go to the new solution and observe the miracle happening.Data structure maintenance
Migrate your help desk records in full to make certain that no ticket is missing vital customer support information.Automated tool
Scared that you’ll need special skills to move your customer service data? Don’t be as we ensured that our tool interface is as easy to use as it can possibly be.
Connect the platforms, select records, click ok, and the migration is ready!
Intact connections
From sender information to phone number connection, your entire database will keep their initial data structure maintained.
You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you how you expected.
Security is priority
You data is key which is why we designed a tool that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.
Data mapping
Pick records that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might ever need.
Step-by-step instructions
If this is your first migration, don’t worry. Helpful and simplified on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Good service first
Outside of producing great customer support services, we always strive to develop our customer service.
As a company, we want you to experience best possible service, which is why we are continuously making great strides to improve the general experience.
Why you should use Help Desk Migration to migrate data from SolarWinds Service Desk (Samanage) to Kapdesk
Strong security of your information
The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right places in Kapdesk.Next
Maintained connectivity between object and people
When migrating your records from SolarWinds Service Desk (Samanage) to Kapdesk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SolarWinds Service Desk (Samanage) to Kapdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from SolarWinds Service Desk (Samanage) to Kapdesk work
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Get ready
Register and go to our migration service.
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Link SolarWinds Service Desk (Samanage)
Pick and link your SolarWinds Service Desk (Samanage) service desk with HDM.
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Link Kapdesk
Give access to your Kapdesk account.
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Outline your requirements
Let us know what aspects of your migration you need to fine-tune
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Get your needs estimated
We shall research your case and send you with a total price and a scope of tasks.
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Migrate from SolarWinds Service Desk (Samanage) to Kapdesk all data
Transfer all your customer support information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your Kapdesk import
Our team would be more than happy to perform a personalized migration in case you have particular requirements.
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