SolarWinds Service Desk (Samanage) to Jitbit HelpDesk
migration service
Trouble-free , no special expertise or programming required. A complete SolarWinds Service Desk (Samanage) to Jitbit HelpDesk data migration instrument.
SolarWinds Service Desk (Samanage) to Jitbit HelpDesk
The best SolarWinds Service Desk (Samanage) to Jitbit HelpDesk tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and script development processes. Simply pick customer info you need to transfer and start the transition immediately.Simple migration
No tech knowledge or skill required. Just pick what data will go to the target solution and observe the wonders happening.Data completion
Move your help desk info in full to ensure that no ticket has lost vital customer service details.Easy procedure
You don’t have to bother about coding or continuously watch each piece of info transferred.
Just link your source and target, tick what you need to take to a new database and allow the tool deal with the rest for you.
Data dependency
Your customer data migrates unite and we mean it.
Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is safe and sound with us. Not even all our team members have see your credentials or records.
You may be certain with HDM no data breaches will take place.
You control the process
Take complete control of your customer data with our in-app data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
Simple & effective
In only a few buttons to press you will be able to pick what goes where, when it goes, and how.
Our tech engineers took customer experience as a priority and ensured that you will be able to use the system to its fullest.
Customer service as priority
As a migration service supplier, we work to propose the best possible migration tool. Yet, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from SolarWinds Service Desk (Samanage) to Jitbit HelpDesk
Strong privacy of your records
The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right destinations in Jitbit HelpDesk.Next
Retained association between object and people
When migrating your records from SolarWinds Service Desk (Samanage) to Jitbit HelpDesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SolarWinds Service Desk (Samanage) to Jitbit HelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from SolarWinds Service Desk (Samanage) to Jitbit HelpDesk work
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Get ready
Start with setting up Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from SolarWinds Service Desk (Samanage) to Jitbit HelpDesk.
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Connect SolarWinds Service Desk (Samanage)
Complete the form with necessary credentials to allow our data migration tool to fetch data from your current help desk.
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Link Jitbit HelpDesk
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Select objects
Select the records you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs
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Migrate small amount of data
Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Jitbit HelpDesk all data
Once everything's tested out, find a quiet time with the least load on the support team and start migrating from SolarWinds Service Desk (Samanage) to Jitbit HelpDesk.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your Jitbit HelpDesk import
Our team would be more than happy to run a customized migration if you have particular requirements.
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