SolarWinds Service Desk (Samanage) to Intercom
migration service
Smooth , no special know how or programming required. A complete SolarWinds Service Desk (Samanage) to Intercom data migration software.
SolarWinds Service Desk (Samanage) to Intercom
Your best tool for SolarWinds Service Desk (Samanage) to Intercom data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Avoid complex data audit and code development processes. Just pick the records you need to migrate and start the transition right away.Simple transition process
No tech expertise required. Just choose what data will go to the new solution and see the miracle happening.Record structure maintenance
Move your help desk data in full to make certain that no ticket has lost essential customer support details.Easy procedure
You don’t have to bother about scripting or continuously control each record moved.
Just attach both platforms, tick what you want to migrate and let the system deal with the rest for you.
Preserved connections
From sender information to phone number connection, all you records will keep their previous connections maintained.
You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you how you expected.
Security is paramount
You data is everything which is why we designed a system that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.
Data mapping
Pick records that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to select anything you might actually need.
Step-by-step instructions
If you are new to data migrations, worry not. Useful and simplified on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Outside of providing great customer support services, we always strive to develop our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are continuously making great strides to increase the general experience.
Reasons to use Help Desk Migration to migrate data from SolarWinds Service Desk (Samanage) to Intercom
Strong privacy of your data
The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right destinations in Intercom.Next
Retained connectivity between object and people
When migrating your data from SolarWinds Service Desk (Samanage) to Intercom we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SolarWinds Service Desk (Samanage) to Intercom
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SolarWinds Service Desk (Samanage) to Intercom work
-
Prepare
Start by preparing Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from SolarWinds Service Desk (Samanage) to Intercom.
-
Connect SolarWinds Service Desk (Samanage)
Fill in the form with necessary credentials to permit our data migration tool to fetch data from your current help desk.
-
Connect Intercom
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.
-
Select objects
Select the records you want to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences
-
Migrate limited amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
-
Migrate to Intercom all data
Once everything's tested, find a quiet time with the least load on the support department and begin migrating from SolarWinds Service Desk (Samanage) to Intercom.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your Intercom import
Our staff would be more than happy to perform a personalized migration if you have specific requirements.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Free vs Paid Data Migration Tool: should you go with Help Scout or HDM?
If you’re looking to import your data to Help Scout then you should already know that they offer a few free import solutions. At the…
Data Migration 101
Is Migrating Historical Data Worth the Splurge?
So, the choice is made. You’re getting ready to say goodbye to the old helpdesk, or maybe you’ve already purchased the licenses and have agents…
Help Desk System Reviews
Helpdesk with Chat: Easy Way to Better Customer Service
What sets your business apart from other companies who offer the same thing? The answer is quite simple: outstanding, timely customer service. Getting a response…