SolarWinds Service Desk (Samanage) to Intercom
migration service

Smooth , no special know how or programming required. A complete SolarWinds Service Desk (Samanage) to Intercom data migration software.

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Risk-free and Safe
Your passwords as well as data are safe with us and will be used for import solely.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to begin the the migration.
Optimal & Accurate
We've tackled all major peculiarities of various helpdesks to help you accurately and efficiently migrate large volumes of information

Reasons to use Help Desk Migration to migrate data from SolarWinds Service Desk (Samanage) to Intercom

Strong privacy of your data

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer support to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right destinations in Intercom.

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Retained connectivity between object and people

When migrating your data from SolarWinds Service Desk (Samanage) to Intercom we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from SolarWinds Service Desk (Samanage) to Intercom

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from SolarWinds Service Desk (Samanage) to Intercom work

  • Prepare

    Start by preparing Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from SolarWinds Service Desk (Samanage) to Intercom.

  • Connect SolarWinds Service Desk (Samanage)

    Fill in the form with necessary credentials to permit our data migration tool to fetch data from your current help desk.

  • Connect Intercom

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Select the records you want to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Intercom all data

    Once everything's tested, find a quiet time with the least load on the support department and begin migrating from SolarWinds Service Desk (Samanage) to Intercom.


Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
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During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Intercom import

Our staff would be more than happy to perform a personalized migration if you have specific requirements.
Get a price estimation

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Help Desk Migration service


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