SolarWinds Service Desk (Samanage) to Inmoment Customer Experience (CX)
migration service

Smooth , no special knowledge or programming required. A complete SolarWinds Service Desk (Samanage) to Inmoment Customer Experience (CX) data migration instrument.

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Risk-free and Reliable
Your passwords as well as records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to begin the the migration.
Optimal & Precise
We've tackled all key peculiarities of various helpdesks to help you accurately and efficiently migrate massive loads of data

Reasons to use Help Desk Migration to switch from SolarWinds Service Desk (Samanage) to Inmoment Customer Experience (CX)

Strong privacy of your information

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right places in Inmoment Customer Experience (CX).

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Retained connectivity between object and people

When migrating your data from SolarWinds Service Desk (Samanage) to Inmoment Customer Experience (CX) we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from SolarWinds Service Desk (Samanage) to Inmoment Customer Experience (CX)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from SolarWinds Service Desk (Samanage) to Inmoment Customer Experience (CX) work

  • Prepare

    Register and go to our migration wizard.

  • Connect SolarWinds Service Desk (Samanage)

    Opt and link your SolarWinds Service Desk (Samanage) service desk with HDM.

  • Grant the right to access your Inmoment Customer Experience (CX) account.

  • Outline your business needs

    Let us know what parts of your migration you want to fine-tune

  • Have your needs estimated

    We will investigate your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from SolarWinds Service Desk (Samanage) to Inmoment Customer Experience (CX) everything

    Move all your customer support information in a single push.


Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Inmoment Customer Experience (CX) import

Our staff would be more than happy to run a personalized migration if you have specific demands.
Get a price estimation

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Help Desk Migration service


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