SolarWinds Service Desk (Samanage) to Hiver
migration service
Smooth , no special know how or coding required. A complete SolarWinds Service Desk (Samanage) to Hiver data migration tool.
SolarWinds Service Desk (Samanage) to Hiver
Your best tool for SolarWinds Service Desk (Samanage) to Hiver data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid the platform analysis and tool development processes. Simply decide on customer info you need to migrate and start the transition immediately.Simple transition process
No tech expertise needed. Just select what data will go to the target platform and observe the miracle happening.Record structure maintenance
Move your help desk data in full to ensure that no ticket is missing essential customer support information.Effortless process
You don’t have to bother about scripting or constantly watch each record moved.
Just attach both platforms, tick what you need to migrate and allow the Migration Wizard do the rest for you.
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their prior connections intact.
You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you how you expected.
Data safety is paramount
You data is everything which is why we developed a tool that will keep your customer records intact.
Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.
Data mapping
Choose data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might actually need.
Efficient out-of-the-box solution
In just a couple of buttons to press it will be possible to pick the data arrangement, when it goes, and in what order.
Our software considered customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Great service first
Apart from providing great customer support services, we always aim to improve our customer service.
As a team, we want you to experience best possible service, which is why we are continuously making great strides to enhance the general experience.
Reasons to use Help Desk Migration to migrate data from SolarWinds Service Desk (Samanage) to Hiver
Strong privacy of your data
The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right places in Hiver.Next
Retained association between object and people
When migrating your data from SolarWinds Service Desk (Samanage) to Hiver we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SolarWinds Service Desk (Samanage) to Hiver
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SolarWinds Service Desk (Samanage) to Hiver work
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Prepare
Sign up and go to our migration tool.
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Link SolarWinds Service Desk (Samanage)
Choose and link your SolarWinds Service Desk (Samanage) service desk with HDM.
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Link Hiver
Grant access to your Hiver account.
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Describe your needs
Let us know exactly what elements of your migration you wish to fine-tune
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Have your requirements estimated
We shall research your case and send you with a price range and a scope of tasks.
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Migrate from SolarWinds Service Desk (Samanage) to Hiver all data
Transfer all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Hiver import
Our staff would be more than happy to perform a customized migration in case you have specific demands.
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