SolarWinds Service Desk (Samanage) to HelpSpot
migration service
Extremely easy , no special expertise or coding required. A complete SolarWinds Service Desk (Samanage) to HelpSpot data migration instrument.
SolarWinds Service Desk (Samanage) to HelpSpot
The best SolarWinds Service Desk (Samanage) to HelpSpot tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and script development processes. Just pick what data you need to move and start the transition immediately.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new solution and enjoy the magic happening.Data completion
Transfer your help desk info in full to ensure that no ticket is missing vital customer service details.Easy procedure
No need to worry about coding or constantly watch each piece of info transferred.
Just attach your source and target, pick what you want to take to a new database and allow the Migration Wizard do the rest for you.
Data dependency
Your information comes complete and we mean it.
Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your information is behind thick walls. Not even all our team members have see your passwords or records.
You can be sure that with HDM no hacker attacks will take place.
You control the process
Manage your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
Step-by-step instructions
If this is your first migration, worry not. Helpful and insightful on-screen instructions will help you migrate your information accurately.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service provider, we work to propose the best possible migration tool. However, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from SolarWinds Service Desk (Samanage) to HelpSpot
Strong safety of your records
The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right destinations in HelpSpot.Next
Sustained connectivity between object and people
When migrating your records from SolarWinds Service Desk (Samanage) to HelpSpot we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SolarWinds Service Desk (Samanage) to HelpSpot
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from SolarWinds Service Desk (Samanage) to HelpSpot work
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Get ready
Start with setting up Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from SolarWinds Service Desk (Samanage) to HelpSpot.
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Connect SolarWinds Service Desk (Samanage)
Fill out the form with required credentials to allow our data migration tool to access data from your current help desk.
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Link HelpSpot
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Select objects
Choose the records you need to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences
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Migrate small amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to HelpSpot everything
Once everything's validated, determine a quiet time with the minimal load on the support department and start migrating from SolarWinds Service Desk (Samanage) to HelpSpot.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your HelpSpot import
Our team would be more than happy to run a customized migration in case you have particular requirements.
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