SolarWinds Service Desk (Samanage) to HelpDesk
migration service
Extremely easy , no special skill set or programming required. A complete SolarWinds Service Desk (Samanage) to HelpDesk data migration instrument.
Extremely easy , no special skill set or programming required. A complete SolarWinds Service Desk (Samanage) to HelpDesk data migration instrument.
No need to worry about scripting or constantly control each record transferred.
Just link both platforms, choose what you need to take to a new database and let the system deal with the remainder.
From sender information to phone number connection, your entire database will keep their prior data structure maintained.
You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you where you left it.
Information is key which is why we designed a method that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.
Pick information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might ever need.
In only a couple of clicks it is possible to select the data arrangement, when it goes, and in what order.
Our developers took user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Except producing great customer service, we always aim to improve our customer service.
As a company, we want you to experience best possible service, which is why we are continuously making great strides to increase the core experience.
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We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start with preparing Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from SolarWinds Service Desk (Samanage) to HelpDesk.
Fill in the form with necessary credentials to allow our data migration tool to access data from your current help desk.
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
Choose the data you need to migrate and set the ticket fields mapping, so the data could be moved based upon your needs
Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
When everything's tested, choose a quiet time with the minimal load on the support staff and begin migrating from SolarWinds Service Desk (Samanage) to HelpDesk.
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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