SolarWinds Service Desk (Samanage) to HelpDesk
migration service Help Desk Migration partner of HelpDesk

Extremely easy , no special skill set or programming required. A complete SolarWinds Service Desk (Samanage) to HelpDesk data migration instrument.

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Trustworthy and Reputable
Your passwords along with data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to begin the the migration.
Complete & Accurate
We've handled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate large amounts of data

Why you should use Help Desk Migration to migrate data from SolarWinds Service Desk (Samanage) to HelpDesk

Strong safety of your records

The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right places in HelpDesk.

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When migrating your records from SolarWinds Service Desk (Samanage) to HelpDesk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from SolarWinds Service Desk (Samanage) to HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from SolarWinds Service Desk (Samanage) to HelpDesk work

  • Get ready

    Start with preparing Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from SolarWinds Service Desk (Samanage) to HelpDesk.

  • Fill in the form with necessary credentials to allow our data migration tool to access data from your current help desk.

  • Connect HelpDesk

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be moved based upon your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to HelpDesk all data

    When everything's tested, choose a quiet time with the minimal load on the support staff and begin migrating from SolarWinds Service Desk (Samanage) to HelpDesk.


Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
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During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your HelpDesk import

Our team would be more than happy to perform a personalized migration in case you have particular needs.
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Help Desk Migration service


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