SolarWinds Service Desk (Samanage) to Groove
migration service
Extremely easy , no special knowledge or programming required. A complete SolarWinds Service Desk (Samanage) to Groove data migration tool.
Extremely easy , no special knowledge or programming required. A complete SolarWinds Service Desk (Samanage) to Groove data migration tool.
Scared that you’ll have to use special skills to migrate your customer service data? Worry not as we made sure that our tool accessible as possible.
Link the help desks, choose data, click ok, and you’re done!
Starting from the ticket requester to every comment author, all you records will keep their prior data structure untouched.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you how you left it.
Information is key which is why we created a tool that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.
Choose data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to select anything you might ever need.
If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Except providing great customer service, we always aim to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are always making great strides to improve the core experience.
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with replies, notes and attachments
with images and attachments
We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start off by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from SolarWinds Service Desk (Samanage) to Groove.
Complete the form with necessary credentials to make it possible for our data migration tool to access records from your current help desk.
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
Select the information you want to migrate and set the ticket fields mapping, so the data could be migrated according to your needs
Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Once everything's validated, choose a quiet time with the minimal load on the support department and start migrating from SolarWinds Service Desk (Samanage) to Groove.
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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