SolarWinds Service Desk (Samanage) to Gnatta
migration service
Effortless , no special expertise or programming required. A complete SolarWinds Service Desk (Samanage) to Gnatta data migration instrument.
SolarWinds Service Desk (Samanage) to Gnatta
Your best tool for SolarWinds Service Desk (Samanage) to Gnatta data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Just choose customer info you need to transfer and start the transition immediately.Easy migration
No specific knowledge or skill required. Just pick what data will go to the new system and observe the wonders happening.Record completion
Transfer your help desk info in full to make sure that no ticket has lost essential customer support details.Automated migration
Worried that you’ll have to use advanced skills to move your customer service data? Worry not as we made sure that our tool is as easy to use as possible.
Connect the platforms, choose records, click ok, and you’re done!
Data dependency
Your customer info migrates complete , you can take our word.
Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is safe and sound with us. Not even all our staff members can see your credentials or records.
You can rest assured that with HDM no data breaches are possible.
You’re in charge
Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.
Simple & effective
In only a few clicks it is possible to pick what goes where, when it goes, and in what order.
Our software took user experience as a priority and ensured that you will be able to use the system to its fullest.
Customer priority
As a migration service supplier, we work to offer the most effective migration tool. Yet, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from SolarWinds Service Desk (Samanage) to Gnatta
Strong safety of your records
The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right destinations in Gnatta.Next
Sustained connectivity between object and people
When migrating your data from SolarWinds Service Desk (Samanage) to Gnatta we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SolarWinds Service Desk (Samanage) to Gnatta
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SolarWinds Service Desk (Samanage) to Gnatta work
-
Prepare
Sign-up and go to our migration wizard.
-
Connect SolarWinds Service Desk (Samanage)
Select and link your SolarWinds Service Desk (Samanage) support desk with HDM.
-
Connect Gnatta
Grant access to your Gnatta account.
-
Detail your requirements
Let us understand precisely what parts of your migration you would like to adjust
-
Have your requirements estimated
We'll research your application and get back to you with a cost and a scope of work.
-
Migrate from SolarWinds Service Desk (Samanage) to Gnatta everything
Move all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your Gnatta import
Our staff would be more than happy to run a custom migration if you have specific needs.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
How To Pick The Right Data Migration Tool
With so many data migration tools being released every year, picking one has become a task in itself. You have freeware options, paid solutions, custom-tailored…
Data Migration 101
10 Data Migration Mistakes You Should Totally Avoid
We’ve done hundreds of migrations over the past couple of years and we know what issues many people tend to repeat. Hence why we decided…
Help Desk System Reviews
3 Reasons to Switch from Self to Cloud Hosted osTicket Help Desk
The advantages of cloud technologies encourage companies to choose cloud hosted osTicket help desk to the on-premise version. Here are some of the strongest arguments…