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SolarWinds Service Desk (Samanage) to Gmail
migration service

Effortless , no special skill set or coding required. A complete SolarWinds Service Desk (Samanage) to Gmail data migration software.

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Your best tool for SolarWinds Service Desk (Samanage) to Gmail data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Simply pick the records you need to transfer and start the transition right away.
Easy transition process
No specific expertise needed. Just choose what data will go to the target solution and see the wonders happening.
Record structure maintenance
Transfer your help desk data in full to ensure that no ticket has lost essential customer service information.
Automated migration

Afraid that you’ll need advanced skills to migrate your info? Don’t be as we ensured that our tool user friendly as possible.

Link the help desks, choose data, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, all you records will keep their initial connections intact.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive how you expected.

Data safety is paramount

You data is everything which is why we developed a method that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

You control the process

Manage your information with our internal data mapper. Select what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press you will be able to choose the data arrangement, when it goes, and in what order.

Our developers took customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Great service first

Except providing great customer support services, we always want to develop our customer service.

As a team, we want you to experience best possible service, which is why we are constantly putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from SolarWinds Service Desk (Samanage) to Gmail

Castle gates

Strong safety of your data

The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right places in Gmail.

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Sustained connectivity between object and people

When migrating your data from SolarWinds Service Desk (Samanage) to Gmail we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SolarWinds Service Desk (Samanage) to Gmail

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SolarWinds Service Desk (Samanage) to Gmail work

  • Prepare

    Start by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from SolarWinds Service Desk (Samanage) to Gmail.

  • Complete the form with necessary credentials to permit our data migration tool to access records from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Select the data you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Gmail everything

    When everything's tested, find a quiet time with the least load on the support staff and start migrating from SolarWinds Service Desk (Samanage) to Gmail.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Gmail import

Our staff would be more than happy to perform a customized migration if you have specific requirements.
Get a price estimation

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