SolarWinds Service Desk (Samanage) to Freshservice
migration service

Automated migration

Scared that you’ll have to use special skills to move your customer service data? Don’t be as we made sure that our tool accessible as possible.

Link the help desks, select records, click ok, and you’re done!

Preserved data links

From sender information to phone number connection, your entire database will keep their prior data structure maintained.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive where you left it.

Security is priority

Information is key which is why we designed a system that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

You control the process

Take complete control of your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Great service first

Outside of producing great customer service, we always strive to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are constantly putting so much effort to improve the core experience.