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SolarWinds Service Desk (Samanage) to Evayadesk
migration service

Extremely easy , no special expertise or programming required. A complete SolarWinds Service Desk (Samanage) to Evayadesk data migration software.

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The best SolarWinds Service Desk (Samanage) to Evayadesk tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and code development processes. Simply pick what data you need to move and set off with the transition immediately.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the target solution and enjoy the magic happening.
Data completion
Move your help desk info in full to ensure that no ticket has lost essential customer support information.
Automated tool

Worried that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we ensured that our tool interface user friendly as it can possibly be.

Link the help desks, choose data, click ok, and the migration is ready!

From sender information to phone number connection, all you records will keep their previous connections maintained.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Security is paramount

You data is everything which is why we designed a method that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

Record mapping

Choose records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might actually need.

Simple & effective

In only a few buttons to press you will be able to select the data arrangement, when it starts, and in what order.

Our tech engineers considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Great service first

Except providing great customer support services, we always want to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are continuously making great strides to improve the general experience.


Why you should use Help Desk Migration to switch from SolarWinds Service Desk (Samanage) to Evayadesk

Castle gates

Strong privacy of your records

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right places in Evayadesk.

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Retained connectivity between object and people

When migrating your records from SolarWinds Service Desk (Samanage) to Evayadesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SolarWinds Service Desk (Samanage) to Evayadesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SolarWinds Service Desk (Samanage) to Evayadesk work

  • Get ready

    Sign-up and go to our migration software.

  • Connect SolarWinds Service Desk (Samanage)

    Opt and link your SolarWinds Service Desk (Samanage) service desk with HDM.

  • Give access to your Evayadesk account.

  • Explain your needs

    Let us know exactly what aspects of your migration you wish to fine-tune

  • Have your needs estimated

    We will research your application and send you with a price range and a scope of tasks.

  • Migrate from SolarWinds Service Desk (Samanage) to Evayadesk all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Evayadesk import

Our team would be more than happy to run a customized migration if you have specific requirements.
Get a price estimation

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