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SolarWinds Service Desk (Samanage) to eStreamDesk
migration service

Effortless , no special skill set or coding required. A complete SolarWinds Service Desk (Samanage) to eStreamDesk data migration tool.

More details

Your best tool for SolarWinds Service Desk (Samanage) to eStreamDesk data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply decide on customer info you need to move and start the transition when comfortable.
Effortless transition process
No special expertise needed. Just select what data will go to the target platform and observe the magic happening.
Record structure maintenance
Migrate your help desk records in full to make sure that no ticket has lost critical customer support details.
Easy process

No need to worry about scripting or continuously watch each record transferred.

Just attach both platforms, choose what you need to migrate and allow the tool do the remainder.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their previous connections maintained.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you where you expected.

Data safety is priority

Information is everything which is why we designed a method that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

Data mapping

Select data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to pick just about everything you might actually need.

Efficient out-of-the-box solution

In just a few buttons to press it will be possible to pick what goes where, when it goes, and in what order.

Our software considered user experience as an essential factor and ensured that you will be able to use the system to its fullest.

Customer service first

Except producing great customer service, we always strive to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are always making great strides to improve the general experience.


Reasons to use Help Desk Migration to migrate data from SolarWinds Service Desk (Samanage) to eStreamDesk

Castle gates

Strong security of your information

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right destinations in eStreamDesk.

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Maintained relation between object and people

When migrating your data from SolarWinds Service Desk (Samanage) to eStreamDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SolarWinds Service Desk (Samanage) to eStreamDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SolarWinds Service Desk (Samanage) to eStreamDesk work

  • Prepare

    Register and go to our migration tool.

  • Connect SolarWinds Service Desk (Samanage)

    Choose and link your SolarWinds Service Desk (Samanage) support desk with HDM.

  • Connect eStreamDesk

    Grant access to your eStreamDesk account.

  • Describe your business needs

    Let us understand precisely what elements of your migration you need to tweak

  • Have your needs estimated

    We will investigate your application and send you with a cost and a scope of work.

  • Migrate from SolarWinds Service Desk (Samanage) to eStreamDesk all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your eStreamDesk import

Our staff would be more than happy to perform a custom migration if you have special demands.
Get a price estimation

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