SolarWinds Service Desk (Samanage) to eStreamDesk
migration service
Effortless , no special skill set or coding required. A complete SolarWinds Service Desk (Samanage) to eStreamDesk data migration tool.
SolarWinds Service Desk (Samanage) to eStreamDesk
Your best tool for SolarWinds Service Desk (Samanage) to eStreamDesk data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Avoid the platform analysis and tool development processes. Simply decide on customer info you need to move and start the transition when comfortable.Effortless transition process
No special expertise needed. Just select what data will go to the target platform and observe the magic happening.Record structure maintenance
Migrate your help desk records in full to make sure that no ticket has lost critical customer support details.Easy process
No need to worry about scripting or continuously watch each record transferred.
Just attach both platforms, choose what you need to migrate and allow the tool do the remainder.
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their previous connections maintained.
You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you where you expected.
Data safety is priority
Information is everything which is why we designed a method that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.
Data mapping
Select data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to pick just about everything you might actually need.
Efficient out-of-the-box solution
In just a few buttons to press it will be possible to pick what goes where, when it goes, and in what order.
Our software considered user experience as an essential factor and ensured that you will be able to use the system to its fullest.
Customer service first
Except producing great customer service, we always strive to improve our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are always making great strides to improve the general experience.
Reasons to use Help Desk Migration to migrate data from SolarWinds Service Desk (Samanage) to eStreamDesk
Strong security of your information
The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right destinations in eStreamDesk.Next
Maintained relation between object and people
When migrating your data from SolarWinds Service Desk (Samanage) to eStreamDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SolarWinds Service Desk (Samanage) to eStreamDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SolarWinds Service Desk (Samanage) to eStreamDesk work
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Prepare
Register and go to our migration tool.
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Connect SolarWinds Service Desk (Samanage)
Choose and link your SolarWinds Service Desk (Samanage) support desk with HDM.
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Connect eStreamDesk
Grant access to your eStreamDesk account.
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Describe your business needs
Let us understand precisely what elements of your migration you need to tweak
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Have your needs estimated
We will investigate your application and send you with a cost and a scope of work.
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Migrate from SolarWinds Service Desk (Samanage) to eStreamDesk all data
Transfer all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your eStreamDesk import
Our staff would be more than happy to perform a custom migration if you have special demands.
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