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SolarWinds Service Desk (Samanage) to DeepDesk
migration service

Extremely easy , no special knowledge or programming required. A complete SolarWinds Service Desk (Samanage) to DeepDesk data migration software.

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The best SolarWinds Service Desk (Samanage) to DeepDesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and code development processes. Simply decide on what data you need to migrate and set off with the transition right away.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the target platform and enjoy the miracle happening.
Data completion
Migrate your help desk records in full to make certain that no ticket is missing essential customer support information.
Automated tool

Scared that you’ll have to use special skills to migrate your customer service data? Don’t be as we ensured that our tool interface user friendly as it can possibly be.

Connect the platforms, pick data, click ok, and you’re done!

Data dependency

Your customer data comes unite , you can take our word.

Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind thick walls. Not even all our staff members can access to your passwords or other information.

You can be sure that with HDM no hacker attacks are possible.

You’re in control

Manage your information with our in-app data mapper. Choose what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Simple & effective

In only a couple of buttons to press it will be possible to select the data arrangement, when it starts, and in what order.

Our developers considered user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a migration service supplier, we strive to offer the most effective migration tool. However, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from SolarWinds Service Desk (Samanage) to DeepDesk

Castle gates

Strong security of your information

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right places in DeepDesk.

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Maintained association between object and people

When migrating your records from SolarWinds Service Desk (Samanage) to DeepDesk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SolarWinds Service Desk (Samanage) to DeepDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SolarWinds Service Desk (Samanage) to DeepDesk work

  • Get ready

    Register and go to our migration wizard.

  • Choose and link your SolarWinds Service Desk (Samanage) service desk with HDM.

  • Give access to your DeepDesk account.

  • Outline your requirements

    Let us understand precisely what components of your migration you wish to adjust

  • Have your preferences estimated

    We shall analyze your case and get back to you with a cost and a scope of tasks.

  • Migrate from SolarWinds Service Desk (Samanage) to DeepDesk all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your DeepDesk import

Our team would be more than happy to run a personalized migration in case you have specific demands.
Get a price estimation

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