SolarWinds Service Desk (Samanage) to CS for SharePoint
migration service

Smooth , no special expertise or coding required. A complete SolarWinds Service Desk (Samanage) to CS for SharePoint data migration software.

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Secure and Reliable
Your passwords as well as records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to get started with the migration.
Full & Precise
We've tackled all key peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of data

Reasons to use Help Desk Migration to switch from SolarWinds Service Desk (Samanage) to CS for SharePoint

Strong security of your information

The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right places in CS for SharePoint.

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Maintained connectivity between object and people

When migrating your data from SolarWinds Service Desk (Samanage) to CS for SharePoint we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from SolarWinds Service Desk (Samanage) to CS for SharePoint

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from SolarWinds Service Desk (Samanage) to CS for SharePoint work

  • Prepare

    Register and go to our migration service.

  • Select and link your SolarWinds Service Desk (Samanage) service desk with HDM.

  • Grant the right to access your CS for SharePoint account.

  • Clarify your business needs

    Let us know exactly what elements of your migration you want to tweak

  • Get your requirements estimated

    We will analyze your case and send you with a price and a scope of tasks.

  • Migrate from SolarWinds Service Desk (Samanage) to CS for SharePoint everything

    Move all your customer service information in a single push.


Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your CS for SharePoint import

Our staff would be more than happy to run a customized migration in case you have particular needs.
Get a price estimation

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Help Desk Migration service


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