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SolarWinds Service Desk (Samanage) to Conversocial
migration service

Trouble-free , no special skill set or coding required. A complete SolarWinds Service Desk (Samanage) to Conversocial data migration software.

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The best SolarWinds Service Desk (Samanage) to Conversocial tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Simply decide on the records you need to transfer and start the transition right away.
Simple transition process
No tech expertise needed. Just choose what data will go to the target platform and see the wonders happening.
Data structure maintenance
Move your help desk info in full to make certain that no ticket is missing vital customer support information.
Simple and easy process

No need to worry about scripting or constantly watch each piece of info moved.

Just link your source and target, choose what you want to take to a new database and let the tool deal with the remainder.

Data maintenance

Your information comes unite , you can take our word.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind thick walls. Not even all our team members can access to your credentials or records.

You can be certain with HDM no hacker attacks will take place.

You control the process

Manage your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Guided migration

If this is your first migration, worry not. Helpful and insightful on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service provider, we strive to propose the most effective migration tool. Nevertheless, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from SolarWinds Service Desk (Samanage) to Conversocial

Castle gates

Strong privacy of your records

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right places in Conversocial.

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Retained connectivity between object and people

When migrating your records from SolarWinds Service Desk (Samanage) to Conversocial we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SolarWinds Service Desk (Samanage) to Conversocial

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SolarWinds Service Desk (Samanage) to Conversocial work

  • Get ready

    Sign-up and go to our migration tool.

  • Opt and link your SolarWinds Service Desk (Samanage) service desk with HDM.

  • Connect Conversocial

    Grant access to your Conversocial account.

  • Clarify your requirements

    Let us know what elements of your migration you need to tweak

  • Have your requirements estimated

    We will investigate your case and send you with a total price and a scope of tasks.

  • Migrate from SolarWinds Service Desk (Samanage) to Conversocial everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Conversocial import

Our team would be more than happy to perform a personalized migration in case you have particular demands.
Get a price estimation

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