SolarWinds Service Desk (Samanage) to ConnectWise
migration service
Extremely easy , no special knowledge or coding required. A complete SolarWinds Service Desk (Samanage) to ConnectWise data migration tool.
SolarWinds Service Desk (Samanage) to ConnectWise
The best SolarWinds Service Desk (Samanage) to ConnectWise tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and tool development processes. Just decide on the records you need to transfer and set off with the transition immediately.Simple migration
No tech knowledge or skill needed. Just select what data will go to the new platform and see the wonders happening.Data completion
Move your help desk data in full to make certain that no ticket has lost essential customer service details.Effortless process
No need to worry about coding or constantly watch each piece of info transferred.
Just attach your source and target, tick what you want to migrate and allow the system do the rest for you.
Data dependency
Your information migrates complete and we mean it.
Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our staff members have see your credentials or other information.
You can be certain with HDM no hacker attacks will take place.
You control the process
Take complete control of your information with our in-app data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
Guided migration
If this is your first migration, worry not. Helpful and simplified on-screen instructions will help you migrate your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service provider, we aim to offer the best possible migration tool. Nevertheless, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from SolarWinds Service Desk (Samanage) to ConnectWise
Strong privacy of your data
The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in ConnectWise.Next
Retained association between object and people
When migrating your records from SolarWinds Service Desk (Samanage) to ConnectWise we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SolarWinds Service Desk (Samanage) to ConnectWise
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from SolarWinds Service Desk (Samanage) to ConnectWise work
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Get ready
Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from SolarWinds Service Desk (Samanage) to ConnectWise.
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Connect SolarWinds Service Desk (Samanage)
Complete the form with required credentials to allow our data migration tool to fetch information from your current help desk.
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Link ConnectWise
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
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Choose objects
Choose the records you need to migrate and set the ticket fields mapping, so the records could be moved according to your preferences
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Migrate small amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to ConnectWise everything
Once everything's validated, find a quiet time with the least load on the support department and begin migrating from SolarWinds Service Desk (Samanage) to ConnectWise.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your ConnectWise import
Our team would be more than happy to run a personalized migration if you have specific demands.
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