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SolarWinds Service Desk (Samanage) to ClickDesk
migration service

Extremely easy , no special expertise or coding required. A complete SolarWinds Service Desk (Samanage) to ClickDesk data migration software.

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The best SolarWinds Service Desk (Samanage) to ClickDesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and code development processes. Just choose customer info you need to transfer and start the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new system and observe the wonders happening.
Data completion
Move your help desk records in full to make certain that no ticket is missing critical customer service information.
Effortless process

No need to worry about coding or constantly watch each piece of info moved.

Just attach both platforms, pick what you need to migrate and let the tool deal with the remainder.

From sender information to phone number connection, all you records will keep their initial connections untouched.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will arrive how you expected.

Security is paramount

You data is everything which is why we created a system that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

You control the process

Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Simple & effective

In just a couple of clicks it is possible to pick the data arrangement, when it goes, and in what order.

Our software took customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Great service first

Except providing great customer support services, we always aim to improve our customer service.

As a company, we want you to have the best possible service, which is why we are always putting so much effort to increase the general experience.


Why you should use Help Desk Migration to switch from SolarWinds Service Desk (Samanage) to ClickDesk

Castle gates

Strong privacy of your information

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right places in ClickDesk.

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When migrating your records from SolarWinds Service Desk (Samanage) to ClickDesk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SolarWinds Service Desk (Samanage) to ClickDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SolarWinds Service Desk (Samanage) to ClickDesk work

  • Get ready

    Register and go to our migration service.

  • Pick and connect your SolarWinds Service Desk (Samanage) service desk with HDM.

  • Grant access to your ClickDesk account.

  • Detail your business needs

    Let us know exactly what aspects of your migration you wish to fine-tune

  • Have your preferences estimated

    We'll investigate your case and send you with a cost and a scope of tasks.

  • Migrate from SolarWinds Service Desk (Samanage) to ClickDesk all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your ClickDesk import

Our team would be more than happy to run a personalized migration in case you have special needs.
Get a price estimation

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