SolarWinds Service Desk (Samanage) to CHERWELL SOFTWARE
migration service
Effortless , no special skill set or coding required. A complete SolarWinds Service Desk (Samanage) to CHERWELL SOFTWARE data migration instrument.
SolarWinds Service Desk (Samanage) to CHERWELL SOFTWARE
Your best tool for SolarWinds Service Desk (Samanage) to CHERWELL SOFTWARE data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Avoid the platform analysis and script development processes. Simply decide on customer info you need to transfer and start the transition right away.Effortless transition process
No special expertise needed. Just pick what data will go to the target platform and observe the wonders happening.Record structure maintenance
Migrate your help desk records in full to make sure that no ticket has lost vital customer support information.Simple and easy procedure
You don’t have to bother about coding or constantly control each piece of info moved.
Just link both platforms, tick what you want to take to a new database and let the Migration Wizard do the remainder.
Intact data links
From sender information to phone number connection, your entire database will keep their previous data structure maintained.
You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will arrive how you left it.
Security is priority
You data is key which is why we designed a tool that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.
You control the process
Take complete control of your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Except producing great customer support services, we always want to develop our customer service.
As a team, we want you to enjoy best possible service, which is why we are constantly putting so much effort to improve the core experience.
Reasons to use Help Desk Migration to migrate data from SolarWinds Service Desk (Samanage) to CHERWELL SOFTWARE
Strong security of your information
The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in CHERWELL SOFTWARE.Next
Maintained link between object and people
When migrating your data from SolarWinds Service Desk (Samanage) to CHERWELL SOFTWARE we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SolarWinds Service Desk (Samanage) to CHERWELL SOFTWARE
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SolarWinds Service Desk (Samanage) to CHERWELL SOFTWARE work
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Prepare
Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from SolarWinds Service Desk (Samanage) to CHERWELL SOFTWARE.
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Link SolarWinds Service Desk (Samanage)
Complete the form with requested credentials to permit our data migration tool to retrieve information from your current help desk.
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Link CHERWELL SOFTWARE
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Select objects
Select the information you need to migrate and set the ticket fields mapping, so the data could be transferred according to your needs
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Migrate limited amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to CHERWELL SOFTWARE everything
When everything's tested, determine a quiet time with the least load on the support staff and start migrating from SolarWinds Service Desk (Samanage) to CHERWELL SOFTWARE.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your CHERWELL SOFTWARE import
Our staff would be more than happy to perform a custom migration if you have particular demands.
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