SolarWinds Service Desk (Samanage) to CallTaker
migration service

Smooth , no special knowledge or coding required. A complete SolarWinds Service Desk (Samanage) to CallTaker data migration software.

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Risk-free and Reputable
Your passwords as well as records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to get started with the migration.
Optimal & Precise
We've tackled all significant peculiarities of different helpdesks to help you accurately and efficiently migrate large volumes of data

Reasons to use Help Desk Migration to switch from SolarWinds Service Desk (Samanage) to CallTaker

Strong privacy of your records

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right places in CallTaker.

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Retained connection between object and people

When migrating your data from SolarWinds Service Desk (Samanage) to CallTaker we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from SolarWinds Service Desk (Samanage) to CallTaker

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from SolarWinds Service Desk (Samanage) to CallTaker work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect SolarWinds Service Desk (Samanage)

    Select and connect your SolarWinds Service Desk (Samanage) service desk with HDM.

  • Connect CallTaker

    Give access to your CallTaker account.

  • Describe your requirements

    Let us understand precisely what parts of your migration you need to modify

  • Get your requirements estimated

    We will research your case and send you with a the overall cost and a scope of work.

  • Migrate from SolarWinds Service Desk (Samanage) to CallTaker all data

    Move all your customer support records in a single push.


Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your CallTaker import

Our staff would be more than happy to run a customized migration if you have particular requirements.
Get a price estimation

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Help Desk Migration service


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